Director, Product Propositions & Solutions

Manulife; Hong Kong; Hybrid; HKD 1,200,000 - 1,800,000; Full time

Job summary

Manulife in Hong Kong seeks a Director, Product Proposition & Solutions to define, develop and execute innovative product strategies that differentiate offerings and drive sustainable growth. You will lead end-to-end product lifecycles across key portfolios, translating insights into actionable propositions and delivering measurable value.

You will partner with business, technology and customer teams to design, test and scale offerings, mentor staff, and navigate regulatory requirements while

Qualifications

• Undergraduate degree in finance, marketing, business, or related field.
• 10+ years relevant experience in product management, development and product strategy.
• In-depth knowledge of financial services and industry practices.
• Solution Focused: exemplary problem solving.
• Innovative Mindset.
• Influence and Persuasion: drive and influence change.
• Compelling Communication: strong communication, interpersonal and presentation skills; business case development and delivery.
• Collaboration: strong client and relationship management skills.
• Strategic thinker.
• Strong mentoring, coaching, and consulting skills.
• Demonstrated ability to influence others beyond formal authority both inside and outside of the organization.
• Financial understanding of product profitability.
• Advanced project management, problem solving and analytical skills.
• Strong leadership capabilities applied within team settings and with individual contributors.
• Thorough knowledge of compliance standards and practices.
• An entrepreneurial spirit and comfort working within in rapidly changing environment.
• Adaptability: Effectively adapts and supports integrated change to achieve results in an evolving environment.
• Technology Savvy: Leverages technology to plan, innovate, measure results, interact and engage with customers to create value and impact business results.

Responsibilities

• Develop, monitor and refine long term product strategies for key product portfolios that will distinguish Manulife’s product offerings in the marketplace
• Conduct research and analysis including customer research, trend forecast and competitive positioning
• Build the strategic roadmap to align to overarching business goals
• Analyze the market to develop to identify opportunities and recommend sound product strategies to support the launch of key products, features and services
• Lead key product projects from inception to launch
• Build and grow vendor relationships
• Maintain a relevant and concise product shelf that has a positive impact to sales and persistency
• Participate in capabilities presentations, distribution roadshows and industry events
• Track, measure and report successes, trends and anticipated business to manage resources effectively
• Monitoring the performance of products
• Mentor or manage junior members of the team
• Acts as the voice of the customer in the definition of product; incorporates feedback from customer interviews and user research
• Leads the ideation, design, and planning of the product
• Works with software development teams to define hypotheses, run experiments (surveys, concept testing, analytics tools,), and analyze data to make decisions on features that influence the direction of the product (owner of product backlog)
• Works with strategic design to gain an understanding of use personas, pain points and journeys
• Provides insights into product, technology and market trends
• Defines roadmaps and detailed user stories, and partner with scrum masters to enable delivery of prioritized features
• Collaborates with engineers & leadership to uncover pain points and opportunities to accelerate the delivery of new value through software
• Specifies and effectively communicates desired outcomes for current and future products
• Information to and from internal contacts to capture intelligence gathered in the field.
• Focus on risk management, work with legal and compliance departments to obtain necessary approvals and support, while ensuring material meets regulatory requirements

Skills

Strategic thinking

Leadership

Influence & Persuasion

Communication

Problem solving

Financial understanding

Collaboration

Education

Undergraduate degree in finance, marketing, business, or related field

Job description

Manulife in Hong Kong seeks a Director, Product Proposition & Solutions to define, develop and execute innovative product strategies that differentiate offerings and drive sustainable growth. You will lead end-to-end product lifecycles across key portfolios, translating insights into actionable propositions and delivering measurable value.

You will partner with business, technology and customer teams to design, test and scale offerings, mentor staff, and navigate regulatory requirements while