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Cosmopolitan Hotel Limited is seeking a revenue management leader to optimize distribution channels, reservations, and pricing across networks. The role drives demand forecasts, rate parity, and content accuracy, while delivering actionable insights to senior leadership.
You will lead the reservations team and work with finance, e-commerce and marketing to maximize yield and profitability in a fast-paced hotel environment.
This is a revenue management leadership position responsible for managing and optimizing all distribution channels, reservations, and revenue systems to ensure pricing, restrictions, rate parity and content accuracy are correctly maintained across networks.
Manage and optimize all distribution channels, reservations, and revenue systems to ensure pricing, restrictions, rate parity and content accuracy are correctly maintained across networks
Prepare demand forecasts, predictive analysis, and daily, monthly and yearly reports to maximize overall yield and overall profitability
Analyse historical data, forward-booking curves, and competitive set data for both transient and group activities to identify market demand, price elasticity, and revenue opportunities
Perform rate loading and manage room inventory in all channels
Advise the management on E-Commerce and set marketing strategies
Conduct quantitative customer research across distribution channels, segments and market origins to identify shifting booking patterns
Provide up-to-date insights and market information which impact the industry
Manage booking engine content and layout, monitor direct booking engine performance
Work with Accounts Department on budgeting, forecasting, and financial reporting
Lead, inspire, and develop the Reservations team, fostering a culture of accountability, innovation, and continuous improvement
Degree Holder in Hospitality Management, Tourism or related disciplines
8-10 years of hotel revenue management experience is preferred
At least 2-3 years of experience as Department Head role or revenue leadership role
Proficiency and hands-on experience with Revenue Management Systems (e.g. Duetto), PMS, CRS, Channel Managers and OTA extranets
Detail-minded, good organizational and communication skills
Excellent and effective communication with professional presentation skills, capable to present complex market data as clear, actionable strategies for senior leadership
Strong problem-solving skills and can work independently under pressure in a fast-paced environment
Proficiency in computer operations, advanced Excel data modelling, and experience with Business Intelligence (BI) or data visualization tools
Good command of spoken Cantonese, English and Mandarin