Director, Agency Recruitment and Development

Manulife; Hong Kong; Hybrid; HKD 1,500,000 - 2,300,000; Full time

Job summary

Manulife is seeking a Director, Agency Recruitment and Development to lead the agency recruitment agenda and drive new projects to grow the agency force in line with Premium Agency development.

This role partners with Field Force, Agency Directors and multiple departments to design programs, monitor milestones and ensure a seamless onboarding experience for new agents, in a hybrid arrangement in Hong Kong.

Qualifications

• Degree holder in Business Studies, Management or Finance.
• At least 10 years of work experience in insurance with minimum 5 years of supervisory experience.
• Good knowledge of agency operations and the system in driving desired behaviors.
• Proven track record of achieving results and initiating changes.
• Excellent communication, strategic thinking and ability to work under tight timelines.
• Strong analytical and project management skills.
• Strong organization skills and attentiveness to details.
• Excellent command of spoken and written English and Chinese.
• Proficient in MS Word, Excel, PowerPoint, and Chinese word processing.

Responsibilities

• Provide strategic input into the design, review and ongoing enhancement of recruitment programs for agency profiles.
• Oversee and lead recruitment initiatives and projects, mobilizing agency stakeholders.
• Shape recruitment packages that respond to market dynamics and business priorities.
• Provide oversight of recruitment activities from preparation through implementation, monitor milestones and risks.
• Design and promote recruitment seminars, development and engagement workshops for agents.
• Collaborate with Field Force, Agency Directors and departments to ensure timely onboarding of new agents.

Skills

Strategic thinking

Project management

Analytical skills

Interpersonal skills

Presentation skills

Team player

Education

Bachelor degree in Business Studies/Management/Finance

Tools

MS Office

Chinese word processing

Job description

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empoweringDirector, Agency Recruitmentand Development with the resources to solve critical problems for the future of our business, which is why we need you.

The Director will play a pivotal role in advancing the agency recruitment agenda and driving new recruitment projects with an ultimate goal to grow the agency force aggressively in alignment with the Company’s direction of developing Premium Agency.

Position Responsibilities:

• Provide strategic input into the design, review and ongoing enhancement of competitive recruitment programs and campaigns for both industry and organic profiles, ensuring alignment with the Company’s direction and evolving business needs

• Oversee and lead the recruitment initiatives and special projects, mobilizing agency stakeholders to strengthen program awareness, accelerate adoption and drive effective execution across the agency force

• Play an integral role in advancing industry recruitment by partnering with relevant stakeholders to shape, review, update and promote compelling recruitment packages that respond to market dynamics, competitive practices and business priorities

• Provide rigorous oversight of recruitment activities from preparation through implementation, closely monitoring progress, execution quality and key milestones, identifying risks or gaps, and driving timely follow-through to support recruitment targets and grow agency manpower for our long-term sustainable business growth
• Design and promote effective recruitment seminars, developmental and motivational workshops and engagement initiatives that enhance program understanding, build commitment and equip agency leaders to recruit and develop quality agency talent more effectively
• Collaborate with Field Force, Agency Directors and different departments to formulate an efficient work process to ensure the timely, accurate and high-quality delivery of recruitment activities and a seamless onboarding experience for new agents

Required Qualifications:

• Degree holder in Business Studies, Management or Finance related subjects,
• At least 10 years of work experience in insurance industry with minimum 5 years of supervisory experience
• Good knowledge of agency operations and the system in driving desired behaviors
• Proven track record of achieving results and initiating changes
• Good team player, strategic thinker and work under tight timeline
• Good analytical and project management skills, and strong business sense
• Good organization skills and attentive to details
• Good interpersonal and presentation skills
• Excellent command of spoken and written English and Chinese
• Strong PC skills in MS Word, Excel, Powerpoint and Chinese word processing

Nice to Have:

• Preferably The Fellow, Life Management Institute (FLMI) holder

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid