Assistant Manager / Manager, Agency Contracting and Benefits

Manulife/John Hancock

Hong Kong

Ibrido

HKD 600.000 - 900.000

Tempo pieno

2 giorni fa

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Descrizione del lavoro

Manulife/John Hancock in Hong Kong is seeking an experienced professional to manage Contracting services for agency operations. You will plan policies for Group-Life-Health, ensure CPD compliance, and lead the operations team while liaising with management.

Responsibilities include due diligence on onboarding, reporting to track strategic goals, and handling agent inquiries in a dynamic, hybrid work environment. Strong bilingual communication is essential.

Competenze

Degree holder in business or related discipline.
At least 6 years in the life insurance industry.
Strong analytical and problem-solving abilities.
Well-organized with attention to detail.

Mansioni

Ensure efficient delivery of Contracting services to agency.
Assist in planning and maintaining operational procedures of Group-Life-Health, Agent Bonus Plan and MPF registration.
Implement controls to monitor CPD compliance for individual licensees.
Handle due diligence on onboarding of new agent applicants
Participate in Contracting & Benefits team projects
Oversee and lead the works of the operation staff
Prepare periodic or ad hoc reports for management to track goals
Handle general correspondence and agent enquiries

Conoscenze

Analytical skills

Communication skills

Interpersonal skills

Problem-solving

Detail-oriented

Independent/work under pressure

English & Chinese fluency

Presentation skills

Team leadership

Formazione

Bachelor’s degree in business or related field

Strumenti

Word

Excel

PowerPoint

Chinese word-processing

Descrizione del lavoro

Position Responsibilities

Ensure efficient delivery of Contracting services to agency.
Assist in planning and maintaining operational procedures of Group-Life-Health, Agent Bonus Plan and MPF registration.
Implement appropriate controls and procedures to monitor and ensure that our individual licensees comply with applicable CPD requirements.
Handle due diligence on the onboarding of new agent applicants
Participate in Contracting & Benefits team projects
Oversee and lead the works of the operation staff
Prepare periodic or ad hoc reports for management, as necessary or requested, to track strategic goal accomplishment.
Handle general correspondence and agent enquiries

Required Qualifications

Degree holder with major in business or other related disciplines
Minimum 6 years' work experience in life insurance industry
Strong analytical and problem-solving skills
Organized and attentive to details
Independent with high flexibility
Able to work independently and under pressure
Strong communication, presentation and interpersonal skills
Good command of both written and spoken English and Chinese
PC literate in Word, Excel, PowerPoint and Chinese word-processing

When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, We'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

Working Arrangement Hybrid

We're Manulife. And we're on a mission to make decisions easier and lives better. Better is what drives us. It's what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It's the reason we're dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you'll be empowered to learn and grow your career. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you'll help shape the future you want to see - and discover that better can take you anywhere you want to go.

We're proud of our accomplishments and recognition. Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.

Recent awards include