Manager, Agency Recruitment & Development

Manulife Financial; Hong Kong; Hybrid; HKD 900,000 - 1,300,000; Full time

Job summary

Manulife Financial is seeking an experienced recruitment professional in Hong Kong to lead recruitment assessments, work closely with agency managers, and produce regular performance reports. You will support manpower growth and oversee events to drive recruitment momentum.

The role requires extensive experience in the insurance sector, strong communication skills, and fluency in English and Chinese, with Mandarin as an added advantage. Hybrid working arrangement offered.

Qualifications

• Finance-related degree; FLMI preferred.
• 8+ years of insurance industry experience with knowledge of tied agency.
• Experience in tied agency training preferred.
• Strong writing, communication & presentation skills.
• Excellent command of English and Chinese; Mandarin a plus.
• Proficiency in MS Word, Excel and PowerPoint; Chinese word processing.

Responsibilities

• Assess recruitment for industry and bank profiles and provide recommendations.
• Collaborate with agency managers and Directors to ensure timely, high-quality completion of recruitment and offer letters.
• Monitor recruits with monthly reports to Agency Directors to track productivity and retention.
• Prepare and monitor recruitment performance reports to support the 10K recruitment initiative.
• Produce progress reports for recruitment campaigns to drive momentum.
• Conduct recruitment analysis for Management reviews to monitor pipelines and activities.
• Support recruitment initiatives to achieve manpower growth objectives.
• Assist in running recruitment events and provide team support as required.

Skills

Communication

Presentation

Teamwork

Detail oriented

Education

Finance-related degree

Tools

MS Word

Excel

PowerPoint

Chinese word processing

Job description

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our professionals with the resources to solve critical problems for the future of our business, which is why we need you.

Position Responsibilities:

• Responsible for industry and bank profiles’ recruitment assessment and recommendations
• Work closely with agency managers and Agency Directors to ensure timely and quality completion of the recruitment process and preparing offer letters
• Monitor special profile recruits by providing monthly tracking reports to Agency Directors in order to keep track of new agents’ productivity and retention
• Prepare tracking report and monitor recruitment performance of managers, to support the Goal to 10K recruitment initiative
• Prepare progress reports for different recruitment contests and campaigns to help drive recruitment momentum
• Conduct recruitment analysis for Management’s review so as to facilitate monitor the recruitment pipelines and activities
• Support all company recruitment initiatives to help achieve manpower growth objectives
• Support in running regular recruitment events and provide necessary support to team members as required

Required Qualifications:

• Degree holder in Finance related subjects, preferably FLMI holder
• At least8 years of work experience in insurance industry with good understanding in tied agency
• Experience in tied agency training preferable
• Good knowledge of agency operations and the system in driving desired behaviors
• Good team player, willing to accept challenge and work under tight timeline
• Good organization skills & attentive to details
• Good writing, communication & presentation skills
• Excellent command of spoken and written English and Chinese
• Fluent Mandarin is an added advantage
• Strong PC skills in MS Word, Excel, Powerpoint and Chinese word processing

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid