Digital Transformation Business Analyst & Workflow Architect

Randstad Hong Kong Limited

Hong Kong

On-site

HKD 300,000 - 520,000

Full time

12 days ago

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Job summary

Randstad Hong Kong Limited is seeking an analytical Business Analyst to lead digital transformation and optimization projects in our Hong Kong hub. You will translate complex operational challenges into technical blueprints, working alongside software engineering teams to deliver custom platforms and automated workflows.

You will collaborate with product leaders and system architects to modernize logistics workflows and support end-to-end SCM initiatives.

Qualifications

2+ years of IT business analysis or tech project delivery experience.
Domain exposure to global trade management, cargo movement, shipping, or 3PL is advantageous.
Proficient with Jira, Confluence and process visualization tools (Lucidchart, Visio, Figma or similar).
Excellent spoken and written English; Cantonese or Mandarin helpful.
Strong ability to break down complex problems and document technical requirements clearly.

Responsibilities

Draft accurate functional specs, technical requirements documents, and user stories for custom platforms.
Design detailed process workflow diagrams, BPMN specs, and wireframes to align business needs with engineering execution.
Lead UAT cycles, analyze performance issues, and manage post-deployment support.
Collaborate with platform leaders to evaluate, benchmark, and integrate supply chain technologies.
Overhaul legacy workflows to support web and mobile software across digital transformation initiatives.