Digital Transformation Business Analyst - UX/UAT & Agile

Pinpoint Asia

Hong Kong

On-site

HKD 420,000 - 650,000

Full time

14 days+

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Job summary

Pinpoint Asia is seeking a Business Analyst for a top-tier bank project team in Hong Kong. The role focuses on eliciting and documenting requirements, shaping product vision with the Product Owner, and supporting agile execution.

You will translate end-user needs into design decisions, conduct user research, and develop detailed analysis artifacts like user stories and acceptance criteria. Strong communication and collaboration across functions are essential.

Qualifications

Strong analytical capability and attention to detail.
Excellent interpersonal and communication skills across functions and levels.
Familiarity with Agile methodologies, Design Thinking, or user-centered design practices is a plus.

Responsibilities

Elicit, document, and maintain clear, structured requirements with business stakeholders and technology teams.
Analyse end-user needs and translate insights into design decisions for a user-centered experience.
Plan and run user research and usability activities (e.g., interviews, journey mapping, UX assessments).
Create detailed business analysis deliverables: user stories, process flows, acceptance criteria, and recommendations for process or system enhancements.
Lead or coordinate User Acceptance Testing (UAT) and track defect resolutions with relevant teams.