Digital Banking & Client Support Specialist
DBS Bank
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Job summary
DBS Bank Hong Kong is seeking a Customer Service professional to deliver excellent post-sales support for corporate banking products. You will handle customer inquiries via telephone, email and digital channels, coordinate with Relationship Management, Product and Technical teams to provide timely, accurate responses and maintain high customer satisfaction.
You will act as an Electronic / Mobile Banking Platform specialist, gather client feedback, identify trends, and participate in process
Job description
DBS Bank Hong Kong is seeking a Customer Service professional to deliver excellent post-sales support for corporate banking products. You will handle customer inquiries via telephone, email and digital channels, coordinate with Relationship Management, Product and Technical teams to provide timely, accurate responses and maintain high customer satisfaction.
You will act as an Electronic / Mobile Banking Platform specialist, gather client feedback, identify trends, and participate in process
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