Derivatives Client Services Associate Operations

Hong Kong Exchanges and Clearing Limited (HKEX); Hong Kong; On-site; HKD 500,000 - 700,000; Full time

Job summary

Hong Kong Exchanges and Clearing Limited (HKEX) is seeking an Associate for Derivatives Client Services to reinforce client centricity in daily operations. You will handle inquiries and support onboarding, tests, and rollout coordination.

The role requires a finance/CS/statistics degree and 4+ years in the financial industry, preferably derivatives operations. Strong English and Chinese, Excel and VBA/Power BI skills are valued; a team-player with great organization will thrive.

Qualifications

• University degree or higher in finance, computer science, statistics, or a similar subject.
• 4+ years of experience in the financial industry, preferably derivatives operations.
• Excellent command of English and Chinese.
• Proficiency in Microsoft Excel; VBA and Power BI a plus.

Responsibilities

• Handle client enquiries for Derivatives markets promptly and professionally.
• Process client onboarding and review technical tests; coordinate rollout with other teams.
• Maintain client databases and handle billing; update HKEX website areas.
• Identify opportunities for process improvement and automation to increase efficiency and reduce costs.
• Collaborate with other teams to complete user acceptance tests.

Skills

Team-player attitude

Strong organizational skills

Attention to detail

Problem-solving skills

Education

Bachelor's degree or higher in finance, computer science, statistics, or similar

Tools

Microsoft Excel

VBA Programming

Power BI

Job description

Hong Kong Exchanges and Clearing Limited (HKEX) is seeking an Associate for Derivatives Client Services to reinforce client centricity in daily operations. You will handle inquiries and support onboarding, tests, and rollout coordination.

The role requires a finance/CS/statistics degree and 4+ years in the financial industry, preferably derivatives operations. Strong English and Chinese, Excel and VBA/Power BI skills are valued; a team-player with great organization will thrive.