Property Operations Lead - Building & Tenant Services

Hysan Development Co Ltd; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Job summary

Hysan Development Co Ltd is seeking a Deputy/Assistant Manager in Property Management to oversee day-to-day building operations in Hong Kong. The role requires supervising a team, coordinating with tenants, and ensuring compliance with building regulations.

Responsibilities include budget assistance, contractor supervision, and maintaining strong tenant relations. Shift duties are required, and fluency in English and Chinese (Mandarin advantageous) is preferred.

Qualifications

• Degree holder, property management preference.
• 5+ years in property management with 3+ years in supervisory roles, preferably in leased properties.
• Good understanding of Building Management Ordinance / Deed of Mutual Covenant or related docs.
• Strong leadership, interpersonal and communication skills.
• Self-motivated with strong sense of responsibility and ability to work independently.
• Fluent in English and Chinese; Mandarin skills advantageous.
• Shift work is required.

Responsibilities

• Support the Manager in monitoring the implementation of company strategy and policies.
• Enforce landlord’s rights and ensure compliance with statutory requirements.
• Manage the building management team and external contractors for day-to-day operations.
• Lead operations staff to deliver first-class services to tenants.
• Establish strong relationships with tenants and maintain contact.
• Coordinate with Leasing, Security and Technical teams to ensure smooth daily operations.
• Review tenant support services, move-in/out processes, and handle inquiries/complaints.
• Manage emergency procedures and ensure safety compliance.
• Patrol properties regularly and identify improvement opportunities.
• Assist in preparing the property management budget.
• Recruit, motivate and develop staff to meet future needs.
• Oversee day-to-day operation of the portfolios.

Skills

Leadership

Communication skills

English & Chinese

Mandarin proficiency

Education

Degree in Property Management

Job description

Hysan Development Co Ltd is seeking a Deputy/Assistant Manager in Property Management to oversee day-to-day building operations in Hong Kong. The role requires supervising a team, coordinating with tenants, and ensuring compliance with building regulations.

Responsibilities include budget assistance, contractor supervision, and maintaining strong tenant relations. Shift duties are required, and fluency in English and Chinese (Mandarin advantageous) is preferred.