Deal Operations & Client Success Manager

Bank of China (Hong Kong); Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Bank of China (Hong Kong) seeks an experienced deal administrator to review documentation and execute deals in collaboration with external and internal counsel. You will manage end-to-end deal administration, oversee agency/trustee deal ownership, and deliver monthly MIS reports while upholding risk controls and service quality.

The role requires strong communication skills in Cantonese and English, with Mandarin preferred, and a solid banking background in capital markets.

Qualifications

• 5 years banking experience preferred (min 2 years in capital market products; bond or syndicated loan administration also considered).
• Operational risk and control monitoring knowledge preferred.
• Detail oriented with independent thinking and problem-solving abilities.
• Able to liaise with clients to handle inquiries and resolve operational issues.
• Good communication in Cantonese and English; Mandarin preferred.

Responsibilities

• Conduct documentation review and deal execution with external and internal counsel in line with procedures and policies.
• Review new deal mechanics and feasibility; work with Operations to deliver and maintain deal records; manage end-to-end deal administration.
• Act as deal owner for a portfolio of agency/trustee deals; oversee Operations processing and ensure timely contractual duties.
• Serve as primary client contact and handle ad-hoc requests and inquiries.
• Liaise with various teams to obtain data and compile MIS reports for monthly management review.
• Assist on control and compliance matters such as reconciliation of escrow reports and internal control meetings.
• Review/update client service procedures to meet the bank’s standards on control, risk, efficiency and service quality.

Skills

Detail oriented

Independent thinking

Problem solving

Communication skills

Job description

Bank of China (Hong Kong) seeks an experienced deal administrator to review documentation and execute deals in collaboration with external and internal counsel. You will manage end-to-end deal administration, oversee agency/trustee deal ownership, and deliver monthly MIS reports while upholding risk controls and service quality.

The role requires strong communication skills in Cantonese and English, with Mandarin preferred, and a solid banking background in capital markets.