Data Solutions Executive - CRM, BI & Automation

DKSH Hong Kong Limited; Hong Kong; On-site; HKD 300,000 - 520,000; Full time

Job summary

DKSH Hong Kong Limited is seeking a data-focused professional to cleanse master data, manage CRM systems, and develop dashboards to drive business decisions. The role involves maintaining reports, responding to user tickets, and coordinating with local IT and regional teams.

The ideal candidate will have strong SQL, Power BI, and Power Automate skills, plus experience with data governance and CRM systems. RPA experience is a plus, and the role emphasizes cross-functional collaboration and timely

Qualifications

• Proficiency in SQL, Power BI, and Power Automate.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Experience with CRM systems and data governance.
• Experience with Robotic Process Automation (RPA) is a plus.
• Experience in handling client inquiries and providing exceptional customer service.
• Previous experience in a similar role within a business solutions team.

Responsibilities

• Data cleansing and ensure master data accuracy.
• Manage and maintain CRM systems.
• Develop and maintain dashboards to support business decisions.
• Maintain and automate reports for timely delivery.
• Respond to user tickets and provide effective solutions.
• Handle client inquiries efficiently and maintain high levels of service.
• Facilitate communication between local IT, regional teams, and clients.
• Collaborate with cross-functional teams to drive process improvements.
• Ensure compliance with data governance and security policies.
• Participate in building and maintaining a Data Lake with regional teams.

Skills

Analytical skills

Problem-solving

Communication and interpersonal skills

Data governance

Tools

SQL

Power BI

Power Automate

CRM systems

RPA

Job description

DKSH Hong Kong Limited is seeking a data-focused professional to cleanse master data, manage CRM systems, and develop dashboards to drive business decisions. The role involves maintaining reports, responding to user tickets, and coordinating with local IT and regional teams.

The ideal candidate will have strong SQL, Power BI, and Power Automate skills, plus experience with data governance and CRM systems. RPA experience is a plus, and the role emphasizes cross-functional collaboration and timely