Data Solutions & CRM Specialist

DKSH; Hong Kong; On-site; HKD 250,000 - 420,000; Full time

Job summary

DKSH is seeking a data-focused professional in Hong Kong to cleanse master data, manage CRM systems, and build dashboards for informed decision-making. The role involves automating reports, responding to user tickets, and collaborating with IT and regional teams to improve processes.

The ideal candidate will have strong SQL, Power BI, and Power Automate skills, plus experience in CRM data governance and familiarity with RPA. This position offers growth within a global company.

Qualifications

• Proficiency in SQL, Power BI, and Power Automate.
• Strong analytical and problem-solving skills.
• Experience with CRM systems and data governance.
• RPA experience is a plus.

Responsibilities

• Perform data cleansing and ensure the accuracy of master data
• Manage and maintain CRM systems
• Develop and maintain dashboards to support business decision-making
• Maintain and automate reports to ensure timely and accurate delivery
• Respond to user tickets and provide effective solutions
• Handle internal and external client inquiries efficiently
• Facilitate communication between local IT, regional teams, and clients
• Collaborate with cross-functional teams to identify and implement process improvements
• Ensure compliance with data governance and security policies
• Participate in the development and maintenance of a Data Lake with regional teams

Skills

SQL

Power BI

Power Automate

Analytical skills

Communication skills

CRM familiarity

RPA knowledge

Job description

DKSH is seeking a data-focused professional in Hong Kong to cleanse master data, manage CRM systems, and build dashboards for informed decision-making. The role involves automating reports, responding to user tickets, and collaborating with IT and regional teams to improve processes.

The ideal candidate will have strong SQL, Power BI, and Power Automate skills, plus experience in CRM data governance and familiarity with RPA. This position offers growth within a global company.