Customer Success & Sales Support Specialist

Energy Trading Co Ltd; Hong Kong; Sur place; HKD 201 000 - 268 000; Plein temps

Avantages offerts par ce poste

14 days annual leave

Medical benefits

Marriage leave

Staff purchase discount

Career development opportunities

Remuneration package

Résumé du poste

Energy Trading Company Ltd. in Hong Kong is seeking a customer-service oriented professional to handle inquiries via phone, e-mail, WhatsApp or SMS about home-related products from renowned brands.

You will promote products, assist the sales team with arranging site visits and installations for agents, and provide administrative support. Fluency in English and Chinese with accurate, fast typing is essential.

Qualifications

• HKDSE or above is required.
• 1 year or more experience in customer services / sales administration.
• Proficient in computer software including Chinese word processing.
• Accurate and fast typing.
• Self-initiative with good communication and strong sense of responsibility.
• Customer oriented with good spoken English & Chinese.
• Immediate availability preferred.

Responsabilités

• Handle customer enquiries via phone, e-mail, WhatsApp or SMS regarding home-related or pet products from renowned brands.
• Promote home-related products.
• Assist the sales team with arranging site visits and installations for agents, and provide administrative support.

Connaissances

Customer service

Communication skills

Typing speed

Chinese word processing

Bilingual English/Chinese

Formation

HKDSE or above

Outils

MS Office

Description du poste

Energy Trading Company Ltd. in Hong Kong is seeking a customer-service oriented professional to handle inquiries via phone, e-mail, WhatsApp or SMS about home-related products from renowned brands.

You will promote products, assist the sales team with arranging site visits and installations for agents, and provide administrative support. Fluency in English and Chinese with accurate, fast typing is essential.