Part-Time Branch Banking Officer

Michael Page International (HK) Ltd; Hong Kong; On-site; HKD 45,000 - 65,000; Part time

Job summary

Michael Page International (HK) Ltd is hiring a Part-Time Branch Banking Officer in Hong Kong to provide counter service and support customers with branch enquiries.

The role emphasizes quality service, accurate handling of daily banking transactions, and referrals to banking products. The position requires good English and Cantonese, potential Mandarin, and availability to work Saturdays with a minimum of 40 hours per month.

Qualifications

• Provide quality customer service through efficient counter transactions.
• Handle daily banking transactions accurately and professionally.
• Understand customers' needs and refer banking products and services.
• Support daily branch operations and ensure compliance with internal guidelines and procedures.
• Assist customers with general enquiries and banking service requests.

Responsibilities

• Provide quality customer service through efficient counter transactions.
• Handle daily banking transactions accurately and professionally.
• Understand customers' needs and make appropriate referrals for banking products and services.
• Support daily branch operations and ensure compliance with internal guidelines and procedures.
• Assist customers with general enquiries and banking service requests.

Skills

Communication skills

Interpersonal skills

Customer-oriented

Attention to detail

Mandarin a plus

Education

University student (year 3/4)

Job description

As a Part-Time Branch Banking Officer in Hong Kong, you will provide counter service within the Financial Services industry and help customers complete their branch enquiries.

Our client is well-established in the financial services sector, employing thousands of professionals globally. Known for its expertise in banking and financial services, it offers a supportive and professional environment.

Description

• Provide quality customer service through efficient counter transactions.
• Handle daily banking transactions accurately and professionally.
• Understand customers' needs and make appropriate referrals for banking products and services.
• Support daily branch operations and ensure compliance with internal guidelines and procedures.
• Assist customers with general enquiries and banking service requests.

Profile

• Year 3 or Year 4 university students are welcome to apply.
• Good communication and interpersonal skills.
• Customer-oriented with a positive and proactive attitude.
• Detail-minded, responsible, and able to work in a fast-paced environment.
• Proficient in English and Cantonese; Mandarin is an advantage.
• Ability to work on Saturdays.

Job Offer

• Gain hands-on experience in retail banking and customer service.
• Opportunity to learn branch operations and banking products.
• Flexible part-time schedule with a minimum commitment of 40 hours per month.
• Valuable exposure within a leading banking environment.