Customer Services Assistant

Guardian Property Management Limited; Sha Tin; On-site; HKD 100,000 - 156,000; Full time

Job summary

Guardian Property Management Limited in Hong Kong is seeking a Customer Service Assistant to support daily client interactions and office tasks. The role requires one year of customer service experience and fluency in Mandarin with strong English and Chinese communication skills.

You will handle clerical duties, light supervisory tasks, and assist with ad hoc assignments while maintaining a high standard of service. Working hours are standard business days with additional shifts as needed.

Qualifications

• 1 year working experience in customer service.
• Fluent in Mandarin; good command of English and Chinese.
• Proficient in MS Office.
• Able to work independently and handle multiple tasks.
• Perform customer service duties, supervisory duties, clerical works and ad hoc duties.

Responsibilities

• Perform customer service duties.
• Supervisory duties.
• General clerical works.
• Handle ad hoc duties as assigned.

Skills

Customer service

Multitasking

MS Office

Mandarin

English

Tools

MS Office

Job description

1 year working experience in customer service;

Fluent in spoken Mandarin, good command of written and spoken English & Chinese;

Good PC knowledge in MS Office, English and Chinese word processing;

Able to work independently and handle multi-tasks;

Perform customer service duties, supervisory duties, general clerical works, and handle ad hac duties as assigned.

Working Hours: Mon–Fri: 17:15–22:15; Sat: 12:15–22:15

We offer competitive salary package to the right appointee.

[Personal data provided will be used strictly in accordance with our personal data policies, a copy which will be provided immediately upon request.]

Company Overview

PMC licence number: C-736281

Guardian Group was established in 1977. It was a subsidiary specialized in property management of a prestigious local Chinese developer firm. Guardian was acquired by Savills in 1990 and was then renamed as Savills Guardian in the year of 2005. Savills Guardian owns four wholly owned subsidiaries covering property management, repair and maintenance, security and landscaping services at the beginning. With the hard effort in exploring potential business opportunities, we also provide cleaning, carpark management and even household services etc. nowadays, which facilitate Guardian to render a real “One-stop-Shop” services to her valuable clients.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• What is your highest level of education?
• How many years experience in Customer Service Operations do you have?

Commercial & Industrial Property Management 5,001-10,000 employees

Guardian Group was established in 1977. It was a subsidiary specialized in property management of a prestigious local Chinese developer firm. Guardian was acquired by Savills in 1990 and was then renamed as Savills Guardian in the year of 2005. Savills Guardian owns four wholly owned subsidiaries covering property management, repair and maintenance, security and landscaping services at the beginning. With the hard effort in exploring potential business opportunities, we also provide cleaning, carpark management and even household services etc. nowadays, which facilitate Guardian to render a real “One-stop-Shop” services to her valuable clients.

Guardian Group was established in 1977. It was a subsidiary specialized in property management of a prestigious local Chinese developer firm. Guardian was acquired by Savills in 1990 and was then renamed as Savills Guardian in the year of 2005. Savills Guardian owns four wholly owned subsidiaries covering property management, repair and maintenance, security and landscaping services at the beginning. With the hard effort in exploring potential business opportunities, we also provide cleaning, carpark management and even household services etc. nowadays, which facilitate Guardian to render a real “One-stop-Shop” services to her valuable clients.

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What can I earn as a Customer Service Assistant