Customer Service Officer

CPJobs International; Hong Kong; Presencial; HKD 200.000 - 260.000; Jornada completa

Descripción de la vacante

CPJobs International in Hong Kong seeks a Customer Service Officer to assist the sales team by handling inquiries, processing quotations and orders, and maintaining sales databases. You will support cross-functional teams with accurate data management and timely responses.

The ideal candidate has proven experience in sales administration, proficiency with CRM systems and MS Office, and excellent bilingual communication in Chinese and English.

Formación

• Proven work experience as a sales administrator or sales support agent.
• Hands-on experience with CRM software and MS Office (MS Excel in particular).
• Excellent organizational and multitasking skills.
• A team player with high level dedication.
• Ability to work under strict deadlines.
• Excellent command of written and spoken Chinese and English.

Responsabilidades

• Supporting the sales team by responding to customer inquiries, processing quotations, orders and maintaining sales-related databases
• Requiring strong organizational and communication skills, attention to detail and ability to work effectively in a fast-paced environment
• Process quotation, sales orders, contracts and purchase orders etc.
• Assist in reporting and date management
• Provide excellent customers service, Communication channels through various medium including email, phone and communication application

Conocimientos

Proven work experience as a sales行政 or

Excellent organizational and multitask

Team player with dedication

Ability to work under strict deadlines

Bilingual Chinese and English

Herramientas

CRM software

MS Office/MS Excel

Descripción del empleo

Customer Service Officer

Job Description

• Supporting the sales team by responding to customer inquiries, processing quotations, orders and maintaining sales-related databases

• Requiring strong organizational and communication skills, attention to detail and ability to work effectively in a fast-paced environment

• Process quotation, sales orders, contracts and purchase orders etc.

• Assist in reporting and date management

• Provide excellent customers service, Communication channels through various medium including email, phone and communication application

Requirements and skill:

• Proven Work experience as a sales administrator or sales support agent

• Hands on experience with CRM software and MS Office (MS Excel in particular)

• Excellent organizational and multitasking skills

• A team player with high level dedication

• Ability to work under strict deadlines

• Excellent command of written and spoken Chinese and English