Customer Lifecycle Marketing Associate

Tiger Brokers; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Tiger Brokers in Hong Kong is seeking a Customer Lifecycle Marketing Associate for the 2027 Graduate Programme. You will help onboarding, educate customers, and drive engagement across the platform using data to measure impact.

You will create in-app and email communications, collaborate with Compliance, and turn market updates into easy-to-understand education content while maintaining records. Join a dynamic team focused on growth, collaboration, and delivering measurable outcomes for new

Qualifications

• Bachelor's degree or above, graduating in 2027.
• Comfortable with data, with strong logical thinking and a fast-learning curve.
• Genuine interest in capital markets.
• Proactive and accountable, with strong communication and teamwork skills.

Responsibilities

• Help plan and run onboarding, customer education, and re-engagement campaigns
• Deliver communications through approved in-app and email channels, following our record-keeping and compliance standards
• Track engagement and campaign participation data, and help analyse what is working
• Turn market themes and product updates into customer education content, with Compliance review before publication

Skills

Data analysis

Communication

Teamwork

Education

Bachelor's degree or above, graduating in 2027

Job description

Customer Lifecycle Marketing Associate — 2027 Graduate Programme

Location: Hong Kong

About the role

Not only getting someone to sign up, but also helping them understand the platform, get value from it, and stay engaged is the real work. It is measurable, which uses data to let you know how to improve yourself.

What you'll do

• Help plan and run onboarding, customer education, and re-engagement campaigns
• Deliver communications through approved in-app and email channels, following our record-keeping and compliance standards
• Track engagement and campaign participation data, and help analyse what is working
• Turn market themes and product updates into customer education content, with Compliance review before publication

What we're looking for

• Bachelor's degree or above, graduating in 2027
• Comfortable with data, with strong logical thinking and a fast-learning curve
• Genuine interest in capital markets
• Proactive and accountable, with strong communication and teamwork skills