Customer Engagement Associate

Tiger Brokers; Hong Kong; Sur place; HKD 180 000 - 320 000; Plein temps

Résumé du poste

Tiger Brokers is seeking an energetic events coordinator to run investor education seminars, conferences and customer events in Hong Kong with the marketing team. You will own end-to-end event execution and ensure a positive attendee experience.

You’ll manage registrations, venues, materials, and run of show, track engagement, and coordinate post-event follow-ups with licensed teams, using data to improve future events.

Qualifications

• Bachelor's degree or above, graduating in 2027.
• Strong organisational skills and enjoy working with people.
• Service-minded and outcome-oriented attitude.
• Interest in customer engagement, events, and capital markets.

Responsabilités

• End-to-end event management: registrations, invitations, venues, materials, and run of show.
• Track customer engagement, including sign-ups, attendance, and follow-up outcomes.
• Coordinate on-site customer experience and follow-up with licensed teams.
• Compile event data and feedback to improve future events.

Connaissances

Organisational skills

People-oriented

Customer engagement

Event coordination

Formation

Bachelor's degree or above

Description du poste

Location: Hong Kong

About the role

You'll run investor education seminars, conferences, and customer events across Hong Kong together with the marketing team members. If you like being around people and want to see the effect of your work on events, this is a good place to start.

What you’ll do

• End-to-end event management: visitor registration, invitations, venues, materials, and run of show
• Track customer engagement, including sign-ups, attendance, and follow-up outcomes
• Look after the on-site customer experience and coordinate follow-up with licensed teams
• Compile event data and customer feedback to keep improving how we run events

What we're looking for

• Bachelor's degree or above, graduating in 2027
• Strong organisational skills and enjoy working with people
• Service-minded and outcome-oriented, care whether an event landed, not just that it ran
• Interest in customer engagement, events, and capital markets