Customer-Focused Admin & Scheduling Coordinator

PURICARE LIFESTYLE PTE. LTD.; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Job summary

Puricare Pte Ltd in Hong Kong is seeking an Administrative Assistant to support day-to-day operations of our water dispenser business. You will handle customer enquiries, telephone calls, scheduling, and general administrative duties, coordinating installation, servicing, and repair schedules between customers and technicians to ensure site work runs smoothly.

The role requires 1–2 years of experience in admin, customer service, or coordination, proficiency in Microsoft Office, Teams, WhatsApp,

Qualifications

• 1–2 years of experience in administrative, customer service, or coordination roles.
• Proficient in Microsoft Office, Microsoft Teams, WhatsApp, and email.
• Ability to manage multiple appointments and tasks in a fast-paced environment.
• Strong communication and organisational skills.
• Able to work independently and as part of a team.

Responsibilities

• Respond professionally to incoming customer calls and enquiries via phone, WhatsApp, email, and other channels
• Provide accurate information about products, services, installation, servicing, and maintenance to customers
• Record customer requests and follow up on outstanding enquiries to ensure resolution
• Coordinate installation, servicing, and repair schedules between customers and technicians
• Maintain accurate records of service appointments and job statuses

Skills

Customer service

Scheduling

Communication

Organisational skills

Teamwork

Tools

Microsoft Office

Microsoft Teams

WhatsApp

Email

Job description

Puricare Pte Ltd in Hong Kong is seeking an Administrative Assistant to support day-to-day operations of our water dispenser business. You will handle customer enquiries, telephone calls, scheduling, and general administrative duties, coordinating installation, servicing, and repair schedules between customers and technicians to ensure site work runs smoothly.

The role requires 1–2 years of experience in admin, customer service, or coordination, proficiency in Microsoft Office, Teams, WhatsApp,