Customer Experience & Admin Coordinator

Evergreen Landscape & Construction Pte. Ltd.; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Job summary

Evergreen Landscape & Construction Pte. Ltd. in Hong Kong is seeking an office administrator to support daily operations and client communications.

You will manage filing, answering calls and emails, coordinate with internal departments to resolve issues, prepare reports and quotations, and perform ad-hoc duties with meticulous initiative.

This role requires excellent English, a team player mindset, and strong customer service skills to interact professionally with customers and colleagues.

Qualifications

• Excellent command of English (written and spoken)
• Meticulous with good initiative and teamwork
• Good interaction with customers and colleagues

Responsibilities

• Manage general office administration, filing, and documentation.
• Handle incoming calls, emails, and customer inquiries promptly and professionally.
• Coordinate with internal departments to resolve customer issues efficiently.
• Prepare and maintain reports and data entry
• Prepare quotations to customers for service jobs
• Perform any other assigned ad-hoc duties
• Meticulous, good initiative, team player
• Excellent command of the English language — both written and Spoken
• Good interaction with customers and colleagues.

Job description

Evergreen Landscape & Construction Pte. Ltd. in Hong Kong is seeking an office administrator to support daily operations and client communications.

You will manage filing, answering calls and emails, coordinate with internal departments to resolve issues, prepare reports and quotations, and perform ad-hoc duties with meticulous initiative.

This role requires excellent English, a team player mindset, and strong customer service skills to interact professionally with customers and colleagues.