Customer Experience Assistant (E-commerce)
Topologie Limited
10 days ago
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Job summary
Leadingnation is hiring for a customer service role in Hong Kong. The position involves handling inbound calls from the customer hotline, understanding customer needs, and delivering quality service. You will provide administrative support within the call centre and assist customers through all digital channels.
Fresh graduates are welcome. The role offers a five-day work week, flexible working hours, and benefits including medical coverage, travel benefits, and a competitive remuneration
Qualifications
- Experience in customer service is preferred.
- Experience handling inbound calls is a plus.
- Ability to work in a fast-paced call centre environment.
Responsibilities
- Handle incoming calls from customer hotline.
- Identify customer needs and provide quality services.
- Provide administrative support in Call Centre.
- Provide one-stop-shop customer service through digital channels.
Skills
Customer service
Call center support
Team player
Customer oriented
Education
Form 5 / HKCEE or above
Job description
- Customer services in Foreign Currency Exchange
- International Company with good career path
- Transportation, Monthly Bonus, Double Pay
- 5-day work, Flex working hr, Double Pay,Bday Leave
- Handle incoming calls from customer hotline
- Identify customer needs and provide quality services
- Provide administrative support in Call Centre
- Form 5 (HKCEE) / Form 6 (HKDSE) or above
- Good team player and customer oriented
- Good benefit and competitive remuneration package
- 1 year's relevant working experience preferred
- 1 year's relevant working experience preferred
- Providing one-stop-shop customer service through all Digital channels
- Fresh graduates are welcome
- Travel Benefit, 5-day work, Medical Benefits
- Providing one-stop-shop customer service through all Digital channels
- Fresh graduates are welcome
- Travel Benefit, 5-day work, Medical Benefits
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