Global FX Customer Experience Advisor — Fresh Grads Welcome

Topologie Limited; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Benefits offered by this job

Monthly bonus

Double pay

Birthday leave

Travel benefits

Medical benefits

Flexible working hours

5-day work week

Job summary

Leadingnation is hiring for a customer service role in Hong Kong. The position involves handling inbound calls from the customer hotline, understanding customer needs, and delivering quality service. You will provide administrative support within the call centre and assist customers through all digital channels.

Fresh graduates are welcome. The role offers a five-day work week, flexible working hours, and benefits including medical coverage, travel benefits, and a competitive remuneration

Qualifications

• Experience in customer service is preferred.
• Experience handling inbound calls is a plus.
• Ability to work in a fast-paced call centre environment.

Responsibilities

• Handle incoming calls from customer hotline.
• Identify customer needs and provide quality services.
• Provide administrative support in Call Centre.
• Provide one-stop-shop customer service through digital channels.

Skills

Customer service

Call center support

Team player

Customer oriented

Education

Form 5 / HKCEE or above

Job description

Leadingnation is hiring for a customer service role in Hong Kong. The position involves handling inbound calls from the customer hotline, understanding customer needs, and delivering quality service. You will provide administrative support within the call centre and assist customers through all digital channels.

Fresh graduates are welcome. The role offers a five-day work week, flexible working hours, and benefits including medical coverage, travel benefits, and a competitive remuneration