Crypto Regulatory Legal Assistant — RFIs

RedotPay group; Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Job summary

RedotPay is seeking a foundational legal operations member to support Regulatory Counsel and the Company Secretary. You will own the end-to-end handling of RFIs from law-enforcement and regulators, and provide essential administrative legal support to the wider team.

This is a high-visibility, process-driven role in a fast-growing crypto payments environment. You will collaborate with senior management and external counsel while developing broad exposure to licensing, regulatory compliance, and

Qualifications

• A graduate degree from a reputable university.
• 1-2 years of experience in private practice, in-house legal/compliance, or a regulated financial-services / fintech environment.
• Prior exposure to law-enforcement requests, RFIs, KYC/KYB processes, regulatory correspondence or legal administration is a strong advantage.
• Experience in payments or crypto is highly valued.
• Strong organisational skills and meticulous attention to detail.
• Clear, professional written communication; comfortable organising legal documentation.
• Quick learner who can master internal systems (e.g Google suit office software) and work accurately under time pressure.

Responsibilities

• Monitor and process all incoming regulatory requests.
• Log requests on the Masterlist - Police RFIs; create and maintain dedicated case folders on the shared Legal Drive.
• Conduct authenticity checks on requesting officers and agencies (public-source verification, letterhead validation, official website confirmation).
• Issue holding replies where documentation is incomplete, not in English, or authenticity cannot be confirmed.
• Locate users via the Compliance Platform and Sumsub using identifiers (wallet address, transaction hash, name, IBAN, card number); extract KYC data, ID documents, authentication selfies, and relevant transaction records.
• Consolidate all findings and respond to the requests.
• Prepare and update the internal team where there are additional action points (e.g. freeze request).
• File, organise and maintain legal advice, opinions, internal memos and external counsel correspondence in the shared Legal Drive / matter management system.
• Maintain matter trackers, deadline calendars and status logs for ongoing regulatory and legal workstreams.
• Draft and proof-read routine correspondence, holding letters, acknowledgements and simple templates under supervision.
• Assist with general legal administrative tasks including payment requests, document retrieval, and coordination with external counsel and internal stakeholders.
• Contribute to continuous improvement of RFI, KYB and legal-admin processes and templates.
• Help process internal approvals (e.g. payment requests, contract approvals)
• Create systems to improve database maintenance and information access
• Provide general administrative assistance to the Legal Department & the Company Secretary.

Skills

Organisational skills

Attention to detail

Written communication

Time management

Fast learner

Education

Graduate degree from a reputable university

Tools

Google Workspace

Job description

RedotPay is seeking a foundational legal operations member to support Regulatory Counsel and the Company Secretary. You will own the end-to-end handling of RFIs from law-enforcement and regulators, and provide essential administrative legal support to the wider team.

This is a high-visibility, process-driven role in a fast-growing crypto payments environment. You will collaborate with senior management and external counsel while developing broad exposure to licensing, regulatory compliance, and