CRM & Call Center Project Manager / Technical Account Lead

Classy Wheeler Limited; Hong Kong; On-site; HKD 334,800 - 558,000; Full time

Job summary

A leading CRM solutions company in Hong Kong seeks a Project Manager / Technical Account Manager to oversee project management and service support. You will manage project aspects including stakeholder management and solution delivery while providing IT consultation. Ideal candidates have 6-8 years of IT experience, strong analytical and technical skills, and good command of English and Chinese. This role offers opportunities to work with a dynamic team on CRM and Call Center solutions.

Qualifications

• Minimum 6-8 years of IT experience, with at least 2 years in service support management.
• Strong technical background with knowledge in networking and infrastructure.
• Good command of English and Chinese.

Responsibilities

• Manage all aspects of a project including stakeholder management and reporting.
• Provide consultation to clients on system implementation and integration.
• Manage service support team and ensure accountability.

Skills

System analytical skills

Problem solving skills

Communication skills

Interpersonal skills

Education

Degree in Computer Science or equivalent

Job description

A leading CRM solutions company in Hong Kong seeks a Project Manager / Technical Account Manager to oversee project management and service support. You will manage project aspects including stakeholder management and solution delivery while providing IT consultation. Ideal candidates have 6-8 years of IT experience, strong analytical and technical skills, and good command of English and Chinese. This role offers opportunities to work with a dynamic team on CRM and Call Center solutions.