Creative Operations Specialist

Hasbro; Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Job summary

Hasbro and Wizards of the Coast are seeking a Creative Operations Specialist to support global packaging operations. You will manage workflows, coordinate systems, and drive standardization across packaging development with Packaging Center of Excellence and cross-functional teams worldwide.

This role focuses on optimizing processes, delivering on schedules with internal teams and external partners, and developing reports and dashboards to track performance.

Qualifications

• Bachelor’s degree or Diploma in Business, Design Management, Operations, Packaging, or related field.
• 3–5 years of experience in creative operations, packaging development and production operations.
• Experience working with workflow systems, process management, or operational tools.
• Experience in product, creative, or packaging development processes for consumer products.

Responsibilities

• Develop, document, and maintain global packaging operational processes and standards.
• Support packaging-related systems, workflows, problem solving, user training materials, and system coordination.
• Coordinate packaging development activities, timelines, and deliverables across stakeholders and vendors.
• Identify opportunities for process improvement, cost savings, and operational efficiency through standardization initiatives.
• Prepare and maintain operational reports, dashboards, and tracking tools.
• Ensure alignment and communication across cross-functional teams and external suppliers.
• Support execution of global packaging workflows to ensure accuracy and timeliness.

Skills

Packaging development workflows

Operational processes

Cross-functional coordination

English, Mandarin, Cantonese

Excel, PowerPoint

Power BI

Adobe Illustrator

Education

Bachelor’s degree or Diploma in Business/Design Management/Operations/Packaging

Tools

Workflow systems

Project management tools

Power BI

Adobe Creative Suite

Job description

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.

Position Summary

We are seeking a highly organized and proactive Creative Operations Specialist to support global packaging creative operations. This role focuses on managing operational workflows, coordinating systems, and driving standardization initiatives to ensure efficient and consistent execution of packaging development. You will work closely with the Packaging Center of Excellence and cross-functional teams to streamline processes, support system workflows, and ensure packaging deliverables are executed accurately and on schedule across internal teams and external partners.

Responsibilities

• Develop, document, and maintain global packaging operational processes and standards.
• Support packaging-related systems, workflows, problem solving, user training materials, and system coordination.
• Coordinate packaging development activities, timelines, and deliverables across stakeholders and vendors.
• Identify opportunities for process improvement, cost savings, and operational efficiency through standardization initiatives.
• Prepare and maintain operational reports, dashboards, and tracking tools.
• Ensure alignment and communication across cross-functional teams and external suppliers.
• Support execution of global packaging workflows to ensure accuracy and timeliness.

Qualifications / Requirements

• Bachelor’s degree or Diploma in Business, Design Management, Operations, Packaging, or related field.
• 3–5 years of experience in creative operations, packaging development and production operations.
• Experience working with workflow systems, process management, or operational tools.
• Experience in product, creative, or packaging development processes for consumer products.

Skills

• Strong knowledge of packaging development workflows, operational processes and system coordination.
• Excellent organizational and multitasking skills with strong attention to detail.
• Ability to manage multiple initiatives independently and deliver results on time.
• Strong communication and presentation skills in English, Mandarin and Cantonese.
• Proficiency in Excel, Word, PowerPoint, Adobe Illustrator, Photoshop, InDesign, Power BI and familiarity with AI tools is an advantage.

Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:

• Health & Wellness
• Time Off to Recharge
• Financial Well-being
• Life & Family Support
• Volunteer and Community Initiatives
• Learning & Development
• Exclusive Perks

Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.