Counter Service Officer / Manager (Teller)

Industrial and Commercial Bank of China (Asia) Limited; Hong Kong; On-site; HKD 167,400 - 245,520; Full time

Job summary

Industrial and Commercial Bank of China (Asia) Limited in Hong Kong seeks a Counter Service Assistant to perform customer transactions and provide high-quality service. Candidates should have at least secondary education and a pleasant demeanor.

No prior experience is required for the assistant role, while experience is necessary for officer and manager roles. A good command of Chinese and English is required, with training provided on bank products.

Qualifications

• Pleasant and customer-oriented.
• Minimum 1 year of bank teller experience for Counter Service Officer/Manager.

Responsibilities

• Perform a variety of customer transactions over the counter.
• Provide high quality service to customers.
• Promote bank products to customers over the counter.

Skills

Customer service orientation

Good command of Chinese

Good command of English

Education

Secondary education or above

副學士或高級文憑

Job description

Job Responsibilities

• Perform a variety of customer transactions over the counter
• Provide high quality service to customers
• Promote bank products to customers over the counter

Job Requirements

• Secondary education or above
• No previous experience required for Counter Service Assistant
• Minimum 1 year/3 years bank teller or counter service experience for Counter Service Officer/Manager
• Pleasant and customer-oriented
• Good command of Chinese and English

Job Function

• 銀行 · 金融服務 - 零售銀行服務

Employment Term

• 全職

Education

• 副學士或高級文憑