Over-the-Counter Bank Teller & Customer Service Pro

Industrial and Commercial Bank of China (Asia) Limited; Hong Kong; On-site; HKD 167,400 - 245,520; Full time

Job summary

Industrial and Commercial Bank of China (Asia) Limited in Hong Kong seeks a Counter Service Assistant to perform customer transactions and provide high-quality service. Candidates should have at least secondary education and a pleasant demeanor.

No prior experience is required for the assistant role, while experience is necessary for officer and manager roles. A good command of Chinese and English is required, with training provided on bank products.

Qualifications

• Pleasant and customer-oriented.
• Minimum 1 year of bank teller experience for Counter Service Officer/Manager.

Responsibilities

• Perform a variety of customer transactions over the counter.
• Provide high quality service to customers.
• Promote bank products to customers over the counter.

Skills

Customer service orientation

Good command of Chinese

Good command of English

Education

Secondary education or above

副學士或高級文憑

Job description

Industrial and Commercial Bank of China (Asia) Limited in Hong Kong seeks a Counter Service Assistant to perform customer transactions and provide high-quality service. Candidates should have at least secondary education and a pleasant demeanor.

No prior experience is required for the assistant role, while experience is necessary for officer and manager roles. A good command of Chinese and English is required, with training provided on bank products.