Corporate Banking Associate - Client Service & KYC Ops

Randstad Hong Kong Limited; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

Randstad Hong Kong Limited is seeking an Associate for an established corporate banking client in Hong Kong. You will deliver exceptional service, handle end-to-end transaction processing, and manage KYC/CDD compliance for Japanese corporate clients.

The role requires at least 3 years in corporate banking RM support or customer service, with strong knowledge of KYC/CDD and regulatory compliance. English and Chinese (Cantonese/Mandarin) fluency is essential; Japanese language is an advantage.

Qualifications

• Bachelor's degree in Business Administration, Finance, Banking, or related field.
• Minimum 3 years in Corporate Banking RM support or customer service.
• Knowledge of corporate banking products and transaction processing.

Responsibilities

• Act as the primary contact point for corporate clients regarding daily servicing matters and transaction enquiries.
• Process customer transactions including deposits, loans, foreign exchange, account maintenance, and registration updates.
• Conduct KYC and compliance activities, including customer due diligence (CDD), trigger event reviews, account maintenance, alert clearances, and sanctions follow-ups.
• Coordinate across internal stakeholders (Operations, Treasury, Compliance, AML) to ensure accurate and timely processing.
• Maintain high standards of data accuracy, client confidentiality, and regulatory compliance.
• Support the onboarding and practical training of new team members as required.

Skills

KYC / CDD

Corporate Banking

English

Cantonese

Mandarin

Japanese (adv)

Regulatory compliance

Education

Bachelor's degree

Job description

Randstad Hong Kong Limited is seeking an Associate for an established corporate banking client in Hong Kong. You will deliver exceptional service, handle end-to-end transaction processing, and manage KYC/CDD compliance for Japanese corporate clients.

The role requires at least 3 years in corporate banking RM support or customer service, with strong knowledge of KYC/CDD and regulatory compliance. English and Chinese (Cantonese/Mandarin) fluency is essential; Japanese language is an advantage.