Contract Programmer (Bid Ref 61217-1)

InfoTech Services (Hong Kong) Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

InfoTech Services (Hong Kong) Limited seeks a contracted IT support professional to service the EEB/EPD units across offices, including Guangdong projects. This full-time role requires hands-on trouble-shooting, email and network support, and participation in IT projects.

You will maintain inventories, manage IP records, assist in backups, and support remote sites as needed. A Higher Diploma in IT and government IT experience are highly valued, with CMS and AVT expertise preferred.

Qualifications

• Higher Diploma in IT or higher is required.
• Recent government IT work experience is preferred.
• Experience with CMS and AVT is required.
• At least 5 years of total IT experience.

Responsibilities

• Provide IT support via centralized and branch helpdesks.
• Troubleshoot computer, email, Internet and network issues.
• Configure email accounts including Lotus Notes and CMMP.
• Install PC management and security software.
• Assist in IT projects (AD, email migration, storage encryption, and more).
• Maintain hardware/software inventories and approved software lists.
• Update IP address records with proper logs.
• Support daily mail server backup tasks.
• Provide IT support at remote sites as needed.
• Coordinate LAN node cabling and network connections.
• Configure devices with approved IPs and hostnames.
• Manage user devices and accounts.
• Set up devices for meetings (paperless, video conferencing).
• Maintain helpdesk logs and IT documentation.
• Carry out other duties as directed.

Skills

Troubleshooting

IT Support

Communication

Teamwork

Project coordination

Education

Higher Diploma in Information Technology

Bachelor's degree in IT/Computer Science

Tools

CMS

AVT

Lotus Notes

CMMP

AD/Directory services

Job description

Location Base Southorn Centre or any workplaces of EEB(EB) and EPD as directed.

Work in Guangdong Province N/A

Monthly Salary Range HK$ N/A - N/A

Project Nature (T26) 1. To provide IT support in centralized helpdesk and branch helpdesk in offices and workplaces of EEB(EB) and EPD.

Duties

Serve a contract assignment under InfoTech's headcount, full-time second to serve the EPD;

• 1. To perform trouble-shooting on computer, email service, Internet and network problems, etc;
• 2. To perform basic configuration of email account including Lotus Notes account and CMMP account;
• 3. To install PC management tools such as security software, email software and PC management software;
• 4. To assist in IT project such as networking, email service and active directory (AD) projects including storage encryption, network access control, email migration and roll out, endpoint security solutions and AD management, etc;
• 5. To assist Group Computer Officer (GCO) in maintaining the inventory list of hardware and approved or licensed software for user group or unit;
• 6. To assist GCO in conducting any change of IP address with proper group IP file record updated;
• 7. To support the daily mail server backup job;
• 8. To provide computer related technical support including software installation, email archiving, setting up of hardware, for example, network printer and scanner, etc;
• 9. To coordinate the LAN node cabling work and perform the network connection between client PC and departmental network;
• 10. To configure portable and desktop computers, servers and related devices with approved IP address and computer name;
• 11. To manage common device of user group or unit;
• 12. To administer user account in using common device of user group or unit;
• 13. To support the setup of device for the meeting such as paperless meeting, presentation, video conference and online interview, etc;
• 14. To maintain helpdesk log records and IT documentation such as the project implementation, inventory loan form and IP address table of each branch offices, etc;
• 15. To provide IT support at remote sites or special operation upon request;
• 16. To carry out any other duties as directed.

Yrs of Total Post-Quali Exp 5.0

Yrs of Relevant Exp 2.0

Requirements

• 1. Higher Diploma in Information Technology or Higher; and
• 2. Recent IT working experience in Government;
• Technical Skills:
• . At least 5 years' experience in Anti-Virus Technology (AVT);
• . At least 5 years' experience in Confidential Mail System (CMS);
• . At least 5 years' experience in PC LAN Support (PLS);
• . 5 years' experience in Mobile / Wireless Communication (MWC) is an advantage.
• Non-technical Skill:
• . At least 5 years' experience in work with the Government (GOV).
• - Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent;
• - At least 5 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.

Last Update 19 Aug 2026