Contract Analyst Programmer (Bid Ref 61154-1)

InfoTech Services (Hong Kong) Limited; Hong Kong; On-site; HKD 268,000 - 357,000; Full time

Job summary

InfoTech Services (Hong Kong) Limited is seeking a contract-based IT support professional to provide desktop and help desk support for the Judiciary.

Based in Admiralty, the role covers PC/LAN, multiple information systems, and server virtualisation tasks. The contract runs Oct 2026 to Jan 2027, 4 months, with a focus on reliability and security across 2600+ PCs and related infrastructure.

Qualifications

• Bachelor's degree or higher diploma in computer science or IT.
• At least 5 years post-qualification experience, with 1 year in a similar post.
• Supervisory experience is required.
• Experience with government IT environments is advantageous.

Responsibilities

• Provide technical support to Judiciary users, including VIPs.
• Support Video Conference System and mobile devices.
• Prepare installation/configuration guides for desktop support.
• Document procedures and verify technical docs from teams and vendors.
• Maintain hardware/software, handle inquiries, and assist deployment projects.

Skills

Office Automation (OAN)

PC LAN Support

Lotus Notes Mail Admin & Technical

Confidential Mail System (CMS)

Server Virtualisation Technology (SVT)

Internet/Intranet

System Backup Operation

GOV Experience

Helpdesk Call Handling (HDT)

Education

Bachelor's degree/Higher Diploma in Computer Science/IT

Job description

Number Of Vacancy 1

Relevant Field Others

Nature Contract

Deadline 31 Aug 2026

Contract Period 01 Oct 2026 to 31 Jan 2027 (4 months)

Payroll under InfoTech

Employer Business Government T26 Contract

Location Base Admiralty

Work in Guangdong Province N/A

Monthly Salary Range HK$ N/A - N/A

Project Nature (T26) To provide desktop services and help desk support to the Judiciary.

Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the Judiciary. The Judiciary has more than 2600 PCs and servers, on Unix, Linux and MS Windows, spinning over 15 buildings and being accessed by 50 Government departments. In order to provide a quality service to both Judiciary users and other parties, a stable and secure IT network and infrastructure performance are required.

The Judiciary has implemented more than 50 information systems and applications to support the daily operations. These information systems cover in-house applications for different court levels, office automation utilities such as e-mail, Internet access, websites as well as government wide information applications (such as e-Leave, e-Payroll, Departmental Portal, etc.).

The successful candidate will be required to provide technical support to the Judiciary users in relation to computer hardware on workstations, notebook computers and mobile devices, and software. He / she will assist manager to configure various model of client computer, standardize installation procedure for routine operations. He / she also provides technical advice and directive guidance to team members and service providers on IT equipment deployment, such as PC upgrade project and system migration project, in the Judiciary and a team of technicians.

Yrs of Total Post-Quali Exp 5.0

Yrs of Relevant Exp 1.0

Requirements

The successful candidate shall be responsible for the following roles and responsibilities:

• provide technical support services to users in the Judiciary including those VIP users
• provide technical support services to users of Video Conference System
• provide technical support services to mobile device users
• prepare documentations including installation / configuration guides and procedures for desktop support team;
• verify technical documentation proivded by other teams and vendor.
• conduct maintenance updates on the hardware and software;
• handle user inquiries, problems investigation and service requests;
• work with other technical teams on deployment of new IT services, applications and projects; and
• pay attention to the details
• able to communicate well with end-users and team mebers
• dedicated and committed to problem resolutions.
• Supervisory experience is required.

Technical Skills

• At least 5 years' experience in Office Automation (OAN);
• At least 5 years' experience in PC LAN Support (PLS);
• At least 4 years' experience in Lotus Notes Mail Admin. & Technical Support (LNM);
• At least 3 years' experience in Confidential Mail System (CMS);
• At least 1 year's experience in Server Virtualisation Technology (SVT);
• 4 years' experience in Internet/ Intranet (INT) is an advantage;
• 1 year's experience in System Backup Operation (BKO) is an advantage.

Non-technical Skills

• At least 4 years' experience in work with the Government (GOV);
• At least 4 years' experience in helpdesk call handling (HDT).

Qualifications

• Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent;
• At least 5 years' post-qualification experience in which at least 1 year's relevant experience in a similar post and in a comparable capacity.

Last Update 17 Aug 2026