Contract Officer – KYC & Account Services (Private Banking)

ALL-STAR AGENCY; Hong Kong; Sur place; HKD 201 000 - 335 000; Plein temps

Résumé du poste

ALL-STAR AGENCY seeks a Contract Officer for KYC & Account Services (Private Banking) in Hong Kong on a six-month contract. You will support client onboarding, account maintenance and AML screening, ensuring records meet internal procedures and compliance standards.

The role suits detail-oriented professionals with private banking operations exposure, collaborating with Front Office, Compliance and Operations to maintain documentation and data integrity across client lifecycles.

Qualifications

• Bachelor's or equivalent considered an asset if relevant to banking operations.
• Experience in private, retail or financial-services operations is advantageous.
• Knowledge of KYC, AML/CFT and client due diligence in banking environments.
• Strong data accuracy and ability to follow structured procedures.

Responsabilités

• Conduct daily AML name screening and client-data checks for completeness and accuracy.
• Assist with new-account opening and periodic client reviews by collecting and organizing required documentation.
• Update and maintain customer data, KYC information, and account profiles in operating systems.
• Manage client-document administration: filing, scanning, indexing, and records upkeep.

Connaissances

KYC

AML

Data entry

MS Office

English/Chinese bilingual

Formation

Associate degree / Higher Diploma

Outils

Excel

Banking systems

Description du poste

Join a leading private bank in Hong Kong as Contract Officer – KYC & Account Services (Private Banking) on a six-month contract. You will support private-banking client onboarding, account maintenance, KYC data administration and AML name screening, ensuring customer records and documentation are complete, accurate and handled in line with internal procedures.

About the Role

This role suits a detail-oriented banking operations professional with exposure to client onboarding, account opening, KYC support or customer-data maintenance. You will work with Front Office, Compliance and Operations colleagues to follow up on client documentation, maintain account records and provide reliable administrative support throughout the client lifecycle.

Key Responsibilities

• Conduct daily AML name screening and customer-information checks, reviewing client data for completeness, accuracy and alignment with internal procedures.
• Support new-account opening and periodic client reviews by collecting, organising and performing initial checks on required documentation, data entries and workflow updates.
• Update and maintain customer static data, KYC information, account profiles and related records in the Bank's operating systems.
• Manage client-document administration, including filing, scanning, indexing and record upkeep, so that documents are stored accurately and can be retrieved when needed.
• Coordinate with Front Office, Compliance and other Operations teams to follow up on missing documents, resolve basic account-servicing queries and progress outstanding requests.
• Assist with management-assigned projects, process-improvement initiatives, system testing, data-cleansing exercises and routine reporting or administrative tasks.

Requirements

• Associate degree, higher diploma or bachelor's degree in Business, Finance, Banking, Administration or a related discipline is preferred.
• Experience in private banking, retail banking or financial-services operations is an advantage, particularly in KYC, account opening, client onboarding, client-data maintenance or account services.
• Basic knowledge of KYC, AML/CFT, customer due diligence and document-control requirements in a banking environment.
• Strong attention to detail and accuracy, with the ability to follow structured procedures and maintain high-quality data records.
• Well organised and able to manage multiple tasks under tight timelines, working independently while collaborating with different internal teams.
• Good working knowledge of MS Office and Excel, with competent English and Chinese typing skills.
• Good written and spoken English and Chinese; Mandarin is an advantage.