Computer Operator (Bank)

Classy Wheeler Limited; Hong Kong; On-site; HKD 223,200 - 334,800; Full time

Job summary

A leading technology service provider in Hong Kong is seeking a professional to manage application knowledge transfer and enhance production support efficiency. Responsibilities include performing root cause analysis for production issues and recommending automation solutions. The ideal candidate should have 2-3 years of experience with CA Batch Processing Job scheduling and UAT support. This role does not require shift duties, though some ad-hoc project support may be necessary.

Qualifications

• 2-3 years' experience in CA Batch Processing, UAT support, and Tape management.
• Ability to identify and recommend process improvements for production support.

Responsibilities

• Perform knowledge transfer on application systems and maintain knowledge base.
• Identify improvements and work on automation for efficiency.
• Conduct root cause analysis for production issues.
• Document the application environment including design and architecture.

Skills

CA Batch Processing Job scheduler

UAT operation support

Tape management

Job description

Job Description

• Perform application knowledge transfer from current application teams on agreed application systems and maintain such knowledge base using SharePoint
• Identify the improvement needed, and work with relevant support parties to make recommendation of automation and/or process revamp to enhance the efficiency and effectiveness of production support work
• Perform root cause analysis to serve production issues and coordinate the application teams and relevant support parties to fix the issue
• System documentation on the current application environment including application design, architecture, system flow, database/interface specification

Job Requirements

• 2-3 years' experience in CA Batch Processing Job scheduler, UAT operation support, Tape management
• No shift duty is required except some ad-hoc or project implementation support