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Job summary
A leading technology firm in Hong Kong is seeking an experienced IT professional to review and enhance existing IT operations and application support. The ideal candidate will be a university graduate in Computer Science or Information Technology with 5-8 years of hands-on experience in Java, J2EE, and database management. Responsibilities include improving operational efficiencies, documenting application environments, and resolving production issues timely. Fluency in English and Chinese is required.
Qualifications
5-8 years' hands-on working experience in relevant technologies.
Broad IT background with emphasis on application development and support.
Proven abilities in implementing complex software solutions.
Responsibilities
Review the existing IT operation process and control.
Work with relevant support parties to recommend automation.
Assist in implementing improvement solutions and expedite major issues.
Skills
Java
J2EE
Weblogic
MS SQL Server
Fluency in English
Fluency in Chinese
Education
University graduate in Computer Science, Information Technology, or relevant discipline
Job description
Job Description
Review the existing IT operation process and control, as well as the organization structure
Perform application knowledge transfer from current application teams on agreed application systems and maintain such knowledge base using SharePoint to facilitate further use.
Work with relevant support parties to make recommendation of automation and/or process revamp to enhance the efficiency and effectiveness of production support work.
Assist in implementation of the improvement solutions, define priority and expedite major production issues promptly and the resolution delivery timely.
Perform troubleshooting to any production issues and coordinate with the application teams and relevant support parties to fix the issue
Perform system documentation on the current application environment including application design, application architecture system flow database / interface specification and operation manual.
Job Requirements
University graduate in Computer Science, Information Technology, or relevant discipline
5-8 years' hand‑on working experience using Java, J2EE, Weblogic, MS SQL Server, etc.
Broad IT background with emphasis on the application development and support cycle related methodologies and technologies
Proven abilities in implementing and working in complex software solutions
Ability to build and maintain effective working relationships with all levels of management and staff
Ability to work independently and effectively prioritize tasks
Expert written, oral, interpersonal and presentation skills