Key Responsibilities:
1. Account Management & Client Servicing
- Lead and manage key existing accounts to build long-term strategic partnerships
- Oversee daily client communication, translate needs into clear briefs for the internal marketing team
- Continuously refine service workflows to boost efficiency and client satisfaction
2. Media Relations & Brand Communications
- Develop integrated media strategies across Hong Kong and Taiwan, maintaining strong relationships with key media and influencers
- Leverage deep knowledge of fashion, beauty, and lifestyle consumer media to maximize brand visibility
- Lead high-impact brand events (press conferences, product launches, media projects) with flawless execution
3. Crisis Communication & Reputation Management
- Develop comprehensive crisis response protocols to protect corporate reputation
- Execute decisive actions swiftly to mitigate reputational damage
- Lead crisis communication efforts to restore brand trust and stakeholder confidence
4. Digital PR, Social Media & Influencer Strategy
- Architect integrated communication strategies across traditional and digital platforms (Facebook, Instagram)
- Direct social listening, data analytics, and content optimization to strengthen brand perception
- Manage end-to-end influencer collaborations—from vetting and negotiation through execution and performance analysis
- Conceptualize original, non-formulaic visual content that differentiates the brand
5. Strategy Formulation & New Business Development
- Develop comprehensive communication strategies for retainer-based and project-based clients
- Deliver high-caliber proposals that meet industry benchmarks and exceed client expectations
- Proactively identify, approach, and secure potential new clients to drive sustainable growth
- Develop and continuously refine company credentials and pitch decks to facilitate business expansion
6. Team Leadership, Talent Development & Performance Management
- Recruit, onboard, train, and mentor junior PR team members
- Provide ongoing coaching, constructive feedback, and career development guidance
- Design and implement structured internal training programs to disseminate industry best practices
- Supervise team progress, allocate resources strategically, and drive KPI achievement
- Establish and refine management policies, inspiring the team to optimize internal processes
7. Cross-functional & Cross-Regional Collaboration
- Partner closely with design, creative, and marketing teams to align PR initiatives with brand identity
- Serve as a strategic bridge between local execution and regional vision
- Drive operational synergy and strategic alignment between regional teams (Hong Kong & Taiwan)
- Ensure consistency, synergy, and message alignment across all communications
8. Performance Measurement, Data-driven Optimization & Revenue Growth
- Define, implement, and track PR and Social KPIs (coverage, sentiment, SOV, engagement, conversions)
- Produce periodic performance reports with actionable, data-driven insights
- Formulate and execute strategic marketing plans that directly contribute to revenue generation
- Identify new business opportunities, partnerships, and untapped market segments
- Lead innovative, integrated marketing campaigns that drive brand awareness, customer acquisition, and long-term loyalty
Requirements:
Hard Skills:
- 10+ years of public relations experience with a well-established, extensive media network across Hong Kong and Taiwan (must provide verifiable case studies with measurable outcomes)
- Exceptional copywriting and editorial expertise in both English and Chinese, with demonstrable experience producing press releases, speeches, official statements, and strategic messaging documents
- Proven track record in team management and talent development preferred
- Experience in account management and new business development is an advantage
Soft Skills:
- Acute news judgment and cultural awareness to identify, evaluate, and capitalize on trending topics and public conversations
- Superior cross-cultural communication skills to navigate and coordinate effectively with diverse stakeholders across local, regional, and global levels
- Demonstrated patience, empathy, and a genuine coaching mindset to develop and empower junior talent
- Strong strategic thinking and problem-solving capabilities, with the ability to drive projects from a holistic, big-picture perspective
Language & Others:
- Fluency in Cantonese, English, and Mandarin (both written and spoken)
- Experience in fashion, sports, or FMCG industries is highly desirable
- Immediate availability is preferred
Work Location:
Reporting Line:
- Reports directly to Director
Salary Range:
- Negotiable based on professional experience and qualifications
Interested parties please click “Apply Now” to apply job.