Operations Support & Process Improvement Lead

HKT; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Job summary

HKT in Hong Kong is seeking an experienced Office Administration Manager to oversee daily operations, ensure SOP compliance, and drive workflow improvements. You will supervise clerical staff and coordinate office facilities and IT requests to maintain smooth business operations.

The role requires strong data handling abilities, problem-solving skills, and fluent English and Chinese communication, with timely reporting to supervision and collaboration across teams.

Qualifications

• Minimum 3 years of experience in office administrative management.
• Strong problem-solving and data handling skills.
• Excellent English and Chinese communication; timely reporting to supervisor.

Responsibilities

• SOP and compliance documentation preparation and updates.
• Workflow creation and continuous process improvement.
• Lead UAT and supervise clerical and admin staff.
• Oversee office facilities and IT requests; daily and monthly reports.
• Supervise the team to ensure day-to-day operations run smoothly.

Skills

Office administration

Project leadership

Data analysis

MS Office

English & Chinese communication

Education

Form 5 / DSE Graduate with 3+ years in office admin management

Job description

HKT in Hong Kong is seeking an experienced Office Administration Manager to oversee daily operations, ensure SOP compliance, and drive workflow improvements. You will supervise clerical staff and coordinate office facilities and IT requests to maintain smooth business operations.

The role requires strong data handling abilities, problem-solving skills, and fluent English and Chinese communication, with timely reporting to supervision and collaboration across teams.