Club Host

Hong Kong Padel Academy Limited; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Benefits offered by this job

Staff training

Padel sessions

Team culture

Job summary

PADEL+ is Hong Kong’s first and most exciting padel club seeking a friendly Club Host to be the welcoming face at reception and cafe operations. You will greet players, handle inquiries, bookings, check-ins, and cashier duties while keeping the venue tidy and inviting.

Join a dynamic sports and wellness community with training and development opportunities, weekend work, and a team‑oriented culture. Fluency in English and Cantonese, plus a passion for hospitality, is essential.

Qualifications

• Experience in hospitality, sports clubs, or retail preferred.
• Strong communication skills in English and Cantonese.
• Able to multitask and stay calm under pressure.

Responsibilities

• Greet players and visitors warmly.
• Answer calls and manage inquiries (online and offline).
• Handle bookings, member check-ins, and front desk support.
• Cashier duties and POS transactions.
• Prepare and serve foods and beverages; maintain café and shop areas.
• Restock supplies and ensure inventory accuracy.
• Set up facilities for events and coordinate with academy team.

Skills

Customer service

Hospitality

Multitasking

English & Cantonese

Team player

Job description

Join Hong Kong’s first and most exciting padel club – PADEL+! We are looking for an enthusiastic, friendly, and proactive Club Host to be the face of our club and provide top-tier support across reception and cafe operations. If you love sports, hospitality, and being part of a vibrant team, this is the role for you.

Key Responsibilities

Greet and welcome players and visitors with warmth and professionalism

Answer incoming phone calls and manage online and offline inquiries

Handle bookings, member check-ins, and general front desk support

Receive and manage mail, deliveries, and packages

Ensure access and security procedures are followed at all times

Available on Weekends and Public Holidays

Prepare and serve food and beverages (with food & beverages experience is a plus!)

Handle cashier duties and manage point-of-sale transactions

Fulfill merchandise and F&B orders promptly and accurately

Keep café and shop areas clean, organized, and inviting

Restock supplies, keep storage spaces clean and ensure inventory records are up-to-date

Maintain the lounge area and cold plunges, ensuring cleanliness and readiness

Event and Academy Support

Set up club facilities before social events, including arranging seating, preparing F&B, and ensuring equipment is ready

Provide friendly and efficient service to guests during events, ensuring smooth operations throughout

Clean up and reset club areas after events, maintaining high standards of cleanliness and organization

Assist your manager with all operational aspects before, during, and after events

Coordinate coaching rosters, club events, and daily program logistics in collaboration with the academy team and program coordinator

Who You Are

Friendly, outgoing, and customer-service oriented

Strong communicator in English and Cantonese

Able to multitask and stay calm under pressure

Detail-oriented and reliable with a can-do attitude

Previous experience in hospitality, sports clubs, or retail preferred

Team player

Able to work on weekends

What We Offer

A dynamic work environment in a fast-growing sports and wellness community

Staff training, development opportunities, and staff padel sessions

A supportive and fun team culture