Clinical Assistant / Clinic Receptionist

Heal Central Medical Limited; Hong Kong; Presencial; HKD 180 000 - 240 000; Tempo integral

Resumo da oferta

Heal Central Medical Limited is seeking a Clinical Assistant / Clinic Receptionist to manage front-desk operations and provide clinical support. You will book consultations, register patients, coordinate with external facilities, and assist during consultations.

Strong customer service and accurate cash handling are essential. Requirements include HKDSE, Cantonese, Putonghua and basic English, plus at least 2 years clinical experience and familiarity with clinical software.

Qualificações

• HKDSE graduate with at least 2 years clinical experience.
• Ability to communicate in Cantonese, Putonghua and basic English.
• Experience with clinical software and cashiering.

Responsabilidades

• Perform reception and administrative duties: booking consultations, patient registration, and outside treatment facilities booking.
• Assist doctor and nurses during consultations and examinations.
• Provide excellent customer service and address patient needs; support day‑to‑day clinic operations.
• Handle patient insurance claims and hospital admissions as required.

Conhecimentos

Cantonese

Putonghua

English (basic)

Customer service

Administrative tasks

Formação académica

HKDSE

Ferramentas

Clinical software

Descrição da oferta de emprego

Clinical Assistant / Clinic Receptionist

Perform reception and administrative duties including consultation booking, patient registration, outside treatment facilities booking, hospital admission, patient insurance claims etc.

Provide clinical support to doctor and nurses during consultations & examinations

Provide excellent customer service to patient and address their needs

Perform dutiesas assigned and support day-to-day operations

Requirements:

HKDSE graduate, being able to communicate in Cantonese, Putonghua andbasic English

Minimum 2 years clinical experience

Relevant experience in clinical work, operation of clinical software andcashiering

Relevant certifications or qualifications in the medical/healthcare field