Client Strategy Manager

Christie's Hong Kong Ltd; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Job summary

Christie’s Hong Kong Ltd seeks a Client Strategy Manager to deepen knowledge of Hong Kong art collectors and orchestrate client engagement programs with Christie’s specialists, advisors and the Chairman’s Office. The role focuses on profiling high-potential consignors, analyzing campaign data and guiding global outreach strategies.

With 6+ years in art, luxury or consulting, you will lead data-driven client development, organize reviews, and ensure timely reporting and data governance across

Qualifications

• Bachelor's or Master's degree from a recognized University.
• Six+ years of experience in art, auction, private banking, luxury or management consulting industries.
• Fluency in English, Cantonese and Mandarin.
• Strong written, analytical, communication and interpersonal skills.
• Strong ability in managing, analyzing and visualizing data.
• Advanced proficiency in Excel and PowerPoint.

Responsibilities

• Conduct research and develop deep knowledge of art collectors, their collections and activities, the art and auction industry in Hong Kong, and draw insights relevant to Christie's client engagement efforts in Hong Kong.
• Identify high potential consignors and bidders in Hong Kong across Christie’s sale categories, and develop client engagement plans with specialist department heads, client advisory team and Chairman’s Office.
• Analyze data in Christie’s databases, files, and catalogues, and draw out key recommendations for Christie’s campaigns, consignments and selling efforts among Hong Kong collectors.
• Work with specialists and client advisors on client development ideas, debrief after client meetings and visits, and follow up on opportunities and next steps.
• Support specialists and client advisors in client outreach for Christie’s global sales.
• Organize and conduct client reviews with specialists and client advisors, record meeting minutes and drive action points.
• Prepare client transactions analyses and reports for the Regional Client Strategy Director, highlighting key points and implications, and ensure they are available in a timely manner.
• Ensure relevant client and objects information is properly entered, maintained and updated in Christie’s databases, and adhering to corporate data governance framework and guidelines.

Skills

Data analysis

Excel

PowerPoint

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

Bachelor's or Master's degree

Tools

Databases

Job description

Reporting to the Regional Client Strategy Director (APAC), the Client Strategy Manager will be responsible for building up a deep knowledge of the art and auction ecosystem in Hong Kong, its collectors, their collections and their activities, developing relevant and practical client engagement strategies, and help drive client engagement in Hong Kong with Christie’s specialists, client advisors and Chairman’s Office

Specific duties & responsibilities will include but are not limited to:-

• Conduct research and develop deep knowledge of art collectors, their collections and their activities, the art and auction industry in Hong Kong, and draw insights that are relevant to Christie's client engagement efforts in Hong Kong
• Identify high potential consignors and bidders in Hong Kong across Christie’s sale categories, and develop client engagement plans with specialist department heads, client advisory team and Chairman’s Office
• Analyze data in Christie's databases, files, and catalogues, and draw out key recommendations for Christie’s campaigns, consignment and selling efforts among Hong Kong collectors
• Work with specialists and client advisors on client development ideas, debrief them after client meetings and visits, and follow up on opportunities and next steps
• Support specialists and client advisors in client outreach for Christie’s global sales
• Organize and conduct client reviews with specialists and client advisors, record meeting minutes and drive action points
• Prepare client transactions analyses and reports for the Regional Client Strategy Director, highlighting key points and implications, and ensure they are available in a timely manner
• Ensure relevant client and objects information is properly entered, maintained and updated in Christie’s databases, and adhering to corporate data governance framework and guidelines

The Candidate

• Bachelor's or Master's degree from a recognized University
• At least six years successful experience in the art, auction, private banking, luxury or management consulting industries
• Good knowledge of the global art and auction industries and collecting trends, and the art ecosystem in Hong Kong
• Fluency in English, Cantonese and Mandarin
• Very strong written, analytical, communication and interpersonal skills
• Very strong ability in managing, analyzing and visualizing data
• Advanced proficiency in Excel and Power Point
• Strong professional communication and interpersonal skills with colleagues at all levels of seniority
• Attention to detail and able to prioritize, manage time effectively and work under pressure to tight deadlines, whilst keeping an eye on longer-term projects
• Highly organized and proven ability to multitask
• Flexible team player with demonstrable initiative and creativity

Christie’s is a name and place that speaks of extraordinary art, unparalleled service and expertise, as well as international glamour. Founded in 1766 by James Christie, Christie’s has since conducted the greatest and most celebrated auctions through the centuries providing a popular showcase for the unique and the beautiful. Christie’s offers over 450 auctions annually in over 80 categories, including all areas of fine and decorative arts, jewellery, photographs, collectibles, wine, and more. Prices range from $200 to over $100 million. Christie’s, the world's leading art business, had global auction and private sales. Our sales figures were driven by an increase in new buyers across all geographies coming to the market, including from growth markets such as China and through the Internet. Christie's also has a long and successful history conducting private sales for its clients in all categories.

Christie’s has a global presence with 53 offices in 32 countries and 10 salerooms around the world including in London, New York, Paris, Geneva, Milan, Amsterdam, Dubai, Zürich, and Hong Kong. More recently, Christie’s has led in growth markets such as Russia, China, India and the Middle East, with successful sales, exhibitions and initiatives in Shanghai, Moscow, Baku, Beijing, Mumbai, Delhi, Jeddah, Abu Dhabi, Doha and Dubai.

Christie’s is a name and place that speaks of extraordinary art, unparalleled service and expertise, as well as international glamour. Founded in 1766 by James Christie, Christie’s has since conducted the greatest and most celebrated auctions through the centuries providing a popular showcase for the unique and the beautiful. Christie’s offers over 450 auctions annually in over 80 categories, including all areas of fine and decorative arts, jewellery, photographs, collectibles, wine, and more. Prices range from $200 to over $100 million. Christie’s, the world's leading art business, had global auction and private sales. Our sales figures were driven by an increase in new buyers across all geographies coming to the market, including from growth markets such as China and through the Internet. Christie's also has a long and successful history conducting private sales for its clients in all categories.

Christie’s has a global presence with 53 offices in 32 countries and 10 salerooms around the world including in London, New York, Paris, Geneva, Milan, Amsterdam, Dubai, Zürich, and Hong Kong. More recently, Christie’s has led in growth markets such as Russia, China, India and the Middle East, with successful sales, exhibitions and initiatives in Shanghai, Moscow, Baku, Beijing, Mumbai, Delhi, Jeddah, Abu Dhabi, Doha and Dubai.