Client Advisor (HKIA)

Moncler; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Job summary

Moncler in Hong Kong is seeking a Client Advisor to champion the brand values and deliver an exceptional in-store experience. You will build lasting client relationships, drive sales, and contribute to a premium service ethos in a fast-paced luxury retail environment.

The role involves clienteling, after-sales support, stock and display management, and close collaboration with the store team to ensure profitability and brand integrity.

Qualifications

• Passion for fashion industry trends.
• Strong clienteling and service mindset.
• Excellent communication in local language.

Responsibilities

• Drive sales and deliver exceptional client experience.
• Provide product knowledge and brand storytelling.
• Maintain store standards and merchandising.
• Handle after-sales service and client follow-up.

Skills

Industry trends

Clienteling

Customer service

Job description

Overview

The Client Advisor is accountable for Moncler Selling Ceremony and always achieves excellent sales results.

Overview

The Client Advisor is accountable for Moncler Selling Ceremony and always achieves excellent sales results. A Client Advisor introduces clients into brand’s values and heritage, gaining a strong understanding of the client and their needs to build a profitable and long-lasting relationship.

Your Impact

Responsibilities

Business

• Sales
• Product Knowledge

Client

• Clienteling
• After-sales
• Client Experience

Procedures

• Administrative Procedures

Store Warehouse

• Stock

Store Image

• Windows and Display

Qualifications

Profile

• Passion for and understanding of industry trends

Knowledge

• LOCAL LANGUAGE - Fluent

Attitudes

• Positive mindset
• Professionalism: reliable, responsible and ethical
• Open to change and innovation
• Eager to learn