Luxury Client Experience Advisor

Moncler; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Job summary

Moncler in Hong Kong is seeking a Client Advisor to champion the brand values and deliver an exceptional in-store experience. You will build lasting client relationships, drive sales, and contribute to a premium service ethos in a fast-paced luxury retail environment.

The role involves clienteling, after-sales support, stock and display management, and close collaboration with the store team to ensure profitability and brand integrity.

Qualifications

• Passion for fashion industry trends.
• Strong clienteling and service mindset.
• Excellent communication in local language.

Responsibilities

• Drive sales and deliver exceptional client experience.
• Provide product knowledge and brand storytelling.
• Maintain store standards and merchandising.
• Handle after-sales service and client follow-up.

Skills

Industry trends

Clienteling

Customer service

Job description

Moncler in Hong Kong is seeking a Client Advisor to champion the brand values and deliver an exceptional in-store experience. You will build lasting client relationships, drive sales, and contribute to a premium service ethos in a fast-paced luxury retail environment.

The role involves clienteling, after-sales support, stock and display management, and close collaboration with the store team to ensure profitability and brand integrity.