Client Advisor (Ocean Terminal)

Moncler; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

Moncler is seeking a Client Advisor for our Hong Kong store. You will embody the brand’s heritage, drive sales and build lasting relationships by understanding client needs and delivering an exceptional client experience.

Focus on product knowledge, clienteling, after-sales service, and accurate stock and window display upkeep. A positive mindset, reliability and openness to change are essential in this dynamic environment.

Qualifications

• Passion for and understanding of industry trends.
• Local language fluent.
• Positive mindset.
• Professionalism: reliable, responsible and ethical.
• Open to change and innovation.
• Eager to learn.

Responsibilities

• Sales
• Product Knowledge
• Clienteling
• After-sales
• Client Experience
• Administrative Procedures
• Stock
• Windows and Display

Skills

Sales

Clienteling

Product Knowledge

After-sales

Administrative

Stock

Visual Merchandising

Job description

Overview

The Client Advisor is accountable for Moncler Selling Ceremony and always achieves excellent sales results. A Client Advisor introduces clients into brand’s values and heritage, gaining a strong understanding of the client and their needs to build a profitable and long-lasting relationship.

Your Impact

Responsibilities

BUSINESS

• Sales
• Product Knowledge

CLIENT

• Clienteling
• After-sales
• Client Experience

PROCEDURES

• Administrative Procedures

STORE WAREHOUSE

• Stock

STORE IMAGE

• Windows and Display

Qualifications

PROFILE:

• Passion for and understanding of industry trends

Knowledge

• LOCAL LANGUAGE - Fluent

Attitudes

• Positive mindset
• Professionalism: reliable, responsible and ethical
• Open to change and innovation
• Eager to learn