Client Advisor

Celine (Hong Kong) Ltd; Hong Kong; On-site; HKD 160,000 - 230,000; Full time

Benefits offered by this job

Employee discount

Medical coverage

Career progression opportunities

Job summary

CELINE (Hong Kong) Ltd is seeking a Client Advisor to deliver an exceptional in-store experience for discerning clientele in Hong Kong. You will share in-depth product knowledge with customers and ensure polished presentation while supporting inventory and team targets.

The role requires fluency in English and Cantonese, with Mandarin an advantage, and a passion for luxury fashion. A competitive salary, commission structure, and benefits are offered to successful candidates.

Qualifications

• Minimum 2 years in a customer-facing retail role, ideally luxury or fashion.
• Excellent communication and interpersonal skills for diverse clientele.
• Fluency in English and Cantonese, Mandarin an advantage.

Responsibilities

• Provide world-class customer service attending to client needs with care.
• Share in-depth product knowledge to assist purchasing decisions.
• Maintain store presentation and visual merchandising to high standards.
• Process sales transactions accurately and efficiently.
• Contribute to inventory management and stock replenishment.
• Collaborate with the team to achieve sales targets.

Skills

Customer service

Communication

Attention to detail

Teamwork

Job description

About the role

Join our dynamic team as a Client Advisor at Celine (Hong Kong) Ltd, a leading luxury fashion and accessories brand. In this full-time role based in Hong Kong, you will play a pivotal part in delivering an exceptional in-store experience for our discerning clientele.

What you'll be doing

• Provide world-class customer service by attending to client needs with the utmost care and attention
• Share your in-depth product knowledge to assist customers in making informed purchasing decisions
• Maintain store presentation and visual merchandising to the highest standards
• Process sales transactions accurately and efficiently
• Contribute to inventory management and stock replenishment
• Collaborate with the team to achieve individual and collective sales targets

What we're looking for

• Minimum 2 year of experience in a customer-facing retail role, ideally within the luxury or fashion industry
• Excellent communication and interpersonal skills to engage with diverse clientele
• Strong attention to detail and ability to work in a fast-paced environment
• Passion for the luxury fashion industry and a genuine interest in style and design trends
• Fluency in English and Cantonese, with Mandarin an advantage

What we offer

As part of our team, you will enjoy a competitive salary, attractive commission structure, and a range of benefits including employee discount, medical coverage, and opportunities for career progression. We are committed to fostering a positive work culture that values work-life balance and personal development.

About us

CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people. Join us and be part of our continued success story.