Senior Client Advisor/ Client Advisor (Times Square)

Bottega Veneta Hong Kong Ltd; Hong Kong; On-site; HKD 167,000 - 246,000; Full time

Job summary

Bottega Veneta Hong Kong Ltd is seeking a Senior Client Advisor/Client Advisor in Hong Kong to drive luxury sales and deliver exceptional customer service. The role reports to the Store Manager and emphasizes building lasting client relationships, maintaining CRM data, and working within a fast-paced luxury environment.

The successful candidate will be experienced in luxury fashion, capable of achieving sales targets, and a collaborative team player who upholds the brand's service standards

Qualifications

• Ability to build long-term relationships with customers worldwide.
• Experience in luxury fashion sales.
• Proven track record of achieving commercial results.

Responsibilities

• Achieve sales targets in line with company strategy and use effective selling techniques to maximize the business potential of the stores.
• Share information and best practices to build solid and harmonious team relationships.
• Deliver excellent customer service and cultivate customer relationships via effective after-sales service.
• Efficiently collect and update customer information for CRM and Client Book use.
• Ensure stock information is updated and carry out store transfer requests correctly.
• Embody our company service values and standards at all times.

Skills

Client relations

Luxury fashion

Sales targets

Team player

Job description

We are currently seeking aSenior Client Advisor/ Client Advisor who will report to the Store Manager as part of our dynamic team in Hong Kong.
How you will contribute:

Achieve sales targets in line with company strategy and use effective selling techniques to maximize the business potential of the stores.

Share information and best practices in order to build solid and harmonious team relationships.

Deliver excellent customer service and cultivate customer relationships via effective after-sales service.

Efficiently collect and update customer information for CRM and Client Book use.

Ensure stock information is updated and carry out store transfer requests correctly.

Embody our company service values and standards at all times.

Who you are:

Able to build fruitful, long-term relationships with customers from all over the world.

An experienced sales person, preferably from within luxury fashion.

A driver of great commercial results, time and time again

A multi-tasking team player who thrives a fast-paced, challenging and dynamic environment.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Client Advisor?
• How much notice are you required to give your current employer?

Luxury & Designer Goods Retail 101-1,000 employees

Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture

yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture

yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.