CHN Junior Program Operation Manager 低龄项目运营经理

Blue Education; Hong Kong; Hybrid; HKD 420,000 - 540,000; Full time

Job summary

Blue Education is seeking a Juniors Programme Operations Manager to oversee programme operations, liaise with parents and students, and coordinate with UK partners to deliver high-quality international education programmes. The role requires experience in international education, strong communication skills, and the ability to work across time zones.

The position offers hybrid working arrangements and a dynamic team focused on empowering students aged 7–16 to achieve academic excellence and

Qualifications

• Experience in international education with students aged 7–16, especially with mainland China and Hong Kong.
• Familiarity with independent and international school sectors.
• Proven experience in programme management or educational operations.
• Strong written communication skills for professional content creation.
• Ability to collaborate across time zones with international teams.

Responsibilities

• Managing project timelines and ensuring programme milestones are met.
• Serving as main contact for parents and students with clear guidance and support.
• Conducting and overseeing parent consultations to align expectations and satisfaction.
• Coordinating with UK schools/partners visiting China, planning events and recruitment of new students.
• Working with the Schools Lead and Academic Leads in the UK to ensure smooth academic and logistical operations.
• Support marketing by writing engaging articles and social media content to promote programmes.
• Collecting and analyzing feedback from students, parents, and schools to drive improvements.
• Monitoring KPIs to ensure high service delivery standards.
• Collaborating with wider operations and academic teams to maintain consistency and innovation.

Skills

Programme management

Educational operations

Client facing

Written communication

Time zone collaboration

Mandarin Chinese

English

Job description

Location: Flexible, with hybrid working available

About us

At Blue Education, our unwavering mission is to empower students on their journey to academic excellence and personal growth, guiding them toward the realisation of their dreams to attend the world's most prestigious universities.

We recognise the unique challenges that international students face, from mastering complex subjects to adapting to new cultures and educational systems. Our commitment is to provide comprehensive, personalised, and culturally sensitive tutoring services that foster confidence, competence, and global-mindedness.

Our core values drive our mission:

Excellence: We uphold the highest standards of academic rigour and teaching excellence, helping students achieve their full potential and stand out in competitive admissions processes.

Diversity and Inclusivity: We embrace and celebrate the rich tapestry of cultures and backgrounds that international students bring, fostering an inclusive environment where every student feels valued and supported.

Individualised Approach: We understand that every student is unique, and we tailor our tutoring to their specific needs and goals, nurturing their strengths and addressing their challenges.

Global Perspective: We instil a global perspective in our students, preparing them not only for academic success but also for a life enriched by cross-cultural understanding and collaboration.

Continuous Learning: We are committed to the continuous development of our tutors and the evolution of our teaching methods to stay at the forefront of educational excellence.

At Blue Education, we are not just tutors; we are mentors, advocates, and partners in your educational journey. Our ultimate goal is to see our students thrive academically, gain admission to the world's top universities, and go on to make meaningful contributions to society.

"Together, we'll turn dreams into achievements, one student at a time."

Responsibilities

• 
  As Juniors Programme Operations Manager, your responsibilities will include:
  

  • Managing project timelines and ensuring all programme milestones are met on schedule.

  • Acting as the main point of contact for parents and students, providing clear communication, guidance, and support throughout the programme journey.

  • Conducting and overseeing parent consultations to ensure alignment of expectations and satisfaction at every stage.

  • Coordinating with schools and partners from the UK when they visit China, including planning and attending events to strengthen relationships and recruit new students.

  • Working closely with our Schools Lead and Academic Leads in the UK to ensure the seamless running of all academic and logistical aspects of the programmes.

  • Supporting marketing initiatives by writing engaging articles, blog posts, and social media content to raise awareness of Blue Education’s programmes and highlight emerging trends in international education.

  • Overseeing the collection and analysis of feedback from students, parents, and schools to inform future programme improvements.

  • Monitoring and reporting on key performance indicators to ensure high standards of service delivery.

  • Collaborating with the wider operations and academic teams to maintain consistency, quality, and innovation across the programme.
    

Qualifications And Competencies

• Experience working in international education with students aged between 7-16 years old, particularly with schools or families in mainland China and Hong Kong.

• Familiarity with the independent and international school sector.

• Speaks Mandarin Chinese and English.

• Proven experience with programme management, educational operations, or client facing-roles.

• Strong written communication skills, including the ability to produce clear, professional, and engaging content.

• Ability to work effectively across time zones and collaborate with international teams.

Desired, but not essential:

• Cantonese language skills in addition to Mandarin Chinese and English.

• Knowledge of or experience in marketing, content creation, or educational communications.

• Experience with scholarship admissions to top UK schools, like Westminster, Eton, and Harrow.