Chief Steward - Private Yacht

Confidential; Hong Kong; On-site; HKD 420,000 - 720,000; Full time

Job summary

Confidential opportunity for an accomplished Chief Steward to lead guest service and interior operations aboard a privately operated luxury vessel in Hong Kong. The role requires thoughtful, polished service delivered discreetly and responsively to guest needs, with pride in presenting high standards and seamless onboard experiences.

You will oversee interior, service delivery, housekeeping, provisioning and guest readiness, delivering formal and informal F&B service and maintaining guest cabins

Qualifications

• Experience in Five-star hotels, luxury resorts, private clubs or high-end yacht hospitality.
• Strong service instinct and personal ownership.

Responsibilities

• Oversee interior, service delivery, housekeeping, provisioning and guest readiness.
• Lead and supervise guest service staff and, when required, temporary service staff.
• Maintain guest cabins, turndown standards and linen/wardrobe care.
• Coordinate provisioning, purchasing and onboard inventories; manage records of guest preferences and dietary requirements.
• Ensure confidentiality of guests, vessel operations and travel arrangements.

Skills

Guest service excellence

Attention to detail

Team leadership

Discretion and confidentiality

Bilingual English/Chinese

Job description

Deliver Outstanding Service Aboard a Luxury Vessel

A confidential opportunity is available for an accomplished Chief Steward to lead guest service and interior operations aboard a privately operated luxury vessel in Hong Kong.

The role calls for thoughtful, polished service that feels natural, discreet and responsive to guest needs.

We are seeking someone who takes pride in anticipating details, maintaining excellent presentation standards and creating a seamless onboard experience.

The Opportunity

You will oversee the vessel’s interior, service delivery, housekeeping, provisioning and overall guest readiness. This is a hands-on appointment for someone who can set high standards and personally deliver them.

Key areas of responsibility include:

• Preparing all guest and interior areas before voyages
• Delivering polished formal and informal food and beverage service
• Maintaining guest cabins, housekeeping and turndown standards
• Managing laundry, ironing, linen and wardrobe care
• Maintaining pantry supplies, beverages, wine and guest amenities
• Managing provisioning, purchasing and onboard inventories
• Keeping accurate records of preferences, allergies and dietary requirements
• Coordinating external catering and specialist service providers when required
• Resetting and restocking the vessel promptly after each voyage
• Briefing and supervising temporary service staff when additional support is required
• Coordinating closely with the onboard team on schedules and voyage preparation
• Maintaining strict confidentiality regarding guests, vessel operations and travel arrangements

What We Are Looking For

You will bring genuine service instinct, mature judgement and a strong sense of personal ownership.

Relevant experience should come from one or more of these environments:

• Five-star hotels or resorts
• High-end private clubs
• Butler or luxury residential service

Previous Chief or Sole Steward experience is preferred. A highly capable Second Steward ready to step into broader responsibility may also be considered.

You will also be:

• Fluent in English and Chinese
• Highly capable in hands-on housekeeping and guest service
• Well organized in purchasing, provisioning and stock control
• Attentive and personable while maintaining professional boundaries
• Calm and adaptable when schedules or guest requirements change
• Open to feedback and able to act on it quickly
• Disciplined and trustworthy when handling confidential information
• Available for flexible hours, weekends, public holidays and occasional overnight voyages