Stewarding Supervisor - Terrace Boulud

Mandarin Oriental Group; Hong Kong Island; On-site; HKD 223,200 - 279,000; Full time

Benefits offered by this job

Complimentary nights for you and loved ones

Health and wellness programmes

Retirement plans based on service

Job summary

A luxury hotel in Hong Kong is seeking a Stewarding Supervisor to lead stewarding operations in the Food & Beverage service team. Your responsibilities will include ensuring cleanliness in all areas, conducting hygiene checks, and familiarizing staff with equipment use. The ideal candidate has at least 4 years of experience in a similar role and is fluent in English, Mandarin, and Cantonese. This position offers growth opportunities in a prestigious environment.

Qualifications

• At least 4 years of relevant working experience in a similar capacity in hotel food and beverage.
• Preferably with pre-opening experience in a luxury hotel.
• Good command of spoken English, Mandarin, and Cantonese.

Responsibilities

• Ensure cleanliness of all back-of-house areas and adhere to hotel standards.
• Conduct daily hygiene checks of operation areas.
• Control store operations and monitor re-ordering levels.
• Familiarise staff with cleaning equipment and procedures.
• Perform additional duties as required by the department head.

Skills

Relevant working experience in hotel food and beverage

Command of spoken English

Command of Mandarin

Command of Cantonese

Flexibility for shift duties

Job description

Mandarin Oriental, Hong Kong is looking for a Stewarding Supervisor – Terrace Boulud to join our Food & Beverage Service team.

Mandarin Oriental, Hong Kong is the group’s flagship hotel, an icon in its own right. Since 1963, it has delighted guests with award‑winning service and impressive facilities, including 447 luxurious guest rooms and suites, a Club Lounge, an extensive spa and wellness area, 13 banquet spaces, and nine highly individual bars and restaurants, one Michelin‑star venue, and more. The hotel is embarking on a transformative renovation with an investment over USD 100 million, unveiling new and enhanced offerings and the arrival of globally renowned chefs Daniel Boulud and Daniele Cason in 2026.

About the job

Based within the Food & Beverage Service Division, the Stewarding Supervisor – Terrace Boulud is responsible for daily supervision of the stewarding operations, ensuring proper handling, washing, and storage of chinaware, glassware, silverware, and other items, as well as maintaining cleanliness in all operation areas. The Stewarding Supervisor reports to the Restaurant Manager – Terrace Boulud.

Key responsibilities

• Ensure that all back‑of‑house areas are cleaned to the hotel’s set standards and that there are no infringements of health, safety or fire regulations.
• Conduct daily hygiene and cleaning checks of all operation areas to ensure they are clean and in good condition.
• Ensure that all operating equipment is handled and stored correctly in all areas.
• Ensure that all operating equipment is washed and cleaned in the correct manner.
• Familiarise with the handling and use of all cleaning equipment used in stewarding and ensure that all staff is familiar with their correct use.
• Control store operations and monitor the re‑ordering level.
• Monitor the sanitation check system by using the daily sanitation and cleaning check lists.
• Perform any other reasonable duties as required by the department head from time to time.

Qualifications and expectations

• At least 4 years of relevant working experience in a similar capacity in hotel food and beverage, preferably with pre‑opening experience in a luxury hotel.
• Good command of spoken English, Mandarin and Cantonese.
• Flexible and willing to work shift duties.

Our commitment to you

• Learning & development programmes tailored to various stages of your career.
• MOStay: complimentary nights and attractive rates on rooms for you and your loved ones.
• Health and colleague wellness programmes, including a variety of benefits and wellness initiatives.
• Retirement plans that vary with length of service and role.