CDD Officer, Business Client Coverage *

ZA Bank Limited; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

ZA Bank Limited in Hong Kong seeks a dedicated CDD/AML professional to conduct customer due diligence reviews for onboarding, periodic reviews, and trigger events. You will assess money‑laundering risk, perform enhanced due diligence on high‑risk clients, and work with Relationship Managers to resolve queries while maintaining audit trails.

The role requires strong analytical skills, English and Chinese fluency, and the ability to operate in a fast‑paced regulatory environment.

Qualifications

• Bachelor's degree in finance, accounting, business administration or a related field.
• 2–3 years of relevant experience in customer due diligence or anti-money laundering compliance.
• Knowledge of regulations and industry standards related to customer due diligence.
• Strong analytical skills and attention to detail, with the ability to identify and evaluate potential risks.
• Excellent communication and interpersonal skills, including the ability to interact with customers, team members, and regulatory agencies as necessary.
• Fluency in both English and Chinese.

Responsibilities

• Perform customer due diligence review on Client Onboarding, Periodic Review and Trigger Event to ensure compliance with regulatory and internal policy requirements.
• Conduct risk assessments to identify and mitigate potential money laundering, fraud, and other financial crime risk.
• Collaborate closely with Relationship Managers to obtain necessary customer information, clarify due diligence requirements, and address any CDD-related queries.
• Perform in-depth investigations and enhanced due diligence on high-risk customers, such as politically exposed persons (PEPs) and customers from high-risk jurisdictions. This includes gathering additional information, conducting negative news searches, and assessing the source of wealth and funds.
• Investigate and resolve any suspicious activities or red flags identified during customer due diligence.
• Maintain accurate and detailed records of all customer due diligence activities for audit trail purpose.

Skills

CDD review

AML compliance

Regulatory knowledge

Analytical skills

Interpersonal skills

Bilingual English/Chinese

Education

Bachelor's degree in finance, accounting, business administration or related field

Job description

Perform customer due diligence review on Client Onboarding, Periodic Review and Trigger Event to ensure compliance with regulatory and internal policy requirements.

Conduct risk assessments to identify and mitigate potential money laundering, fraud, and other financial crime risk.

Collaborate closely with Relationship Managers to obtain necessary customer information, clarify due diligence requirements, and address any CDD-related queries.

Perform in-depth investigations and enhanced due diligence on high-risk customers, such as politically exposed persons (PEPs) and customers from high-risk jurisdictions. This includes gathering additional information, conducting negative news searches, and assessing the source of wealth and funds.

Investigate and resolve any suspicious activities or red flags identified during customer due diligence.

Maintain accurate and detailed records of all customer due diligence activities for audit trail purpose.

Requirements:

Bachelor's degree in finance, accounting, business administration or a related field.

At least 2-3 years of relevant experience in customer due diligence or anti-money laundering compliance.

Knowledge of regulations and industry standards related to customer due diligence.

Strong analytical skills and attention to detail, with the ability to identify and evaluate potential risks.

Excellent communication and interpersonal skills, including the ability to interact with customers, team members, and regulatory agencies as necessary.

Fluency in both English and Chinese.

Ability to work independently and as part of a team in a fast-paced environment.

Highly motivated and committed to achieving regulatory compliance and organizational objectives.

Mandatory Reference Checking Scheme

Mandatory Reference Checking Scheme (MRC Scheme) may be applicable for certain relevant positions. It is a standardised reference-checking arrangement that is designed to support the integrity of "authorized institutions" regulated by the Hong Kong Monetary Authority (HKMA). Pursuant to the MRC scheme, our Bank will conduct a mandatory reference check by requesting information from each relevant former and current employer of applicants. For more details about the MRC Scheme, please visit the website of the Hong Kong Association of Banks: https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme-phase-2

ZA Bank, licensed by the HKMA in 2019, is Hong Kong's first and largest digital bank. With 800,000 users as of 30 June 2024, it leads the city's digital banking sector in customer base and deposits. ZA Bank's "Community-Driven" approach actively involves users in product development, resulting in tailored financial services for individuals, SMEs, and Web3 enterprises. The bank offers a comprehensive range of services including banking, investment, insurance, and business solutions. ZA Bank continues to innovate in Hong Kong's financial landscape. It operates as a subsidiary of ZA Global, established in 2017, to explore global fintech and insurtech opportunities.

ZA Bank, licensed by the HKMA in 2019, is Hong Kong's first and largest digital bank. With 800,000 users as as of 30 June 2024, it leads the city's digital banking sector in customer base and deposits. ZA Bank's "Community-Driven" approach actively involves users in product development, resulting in tailored financial services for individuals, SMEs, and Web3 enterprises. The bank offers a comprehensive range of services including banking, investment, insurance, and business solutions. ZA Bank continues to innovate in Hong Kong's financial landscape. It operates as a subsidiary of ZA Global, established in 2017, to explore global fintech and insurtech opportunities.