Card Operations Specialist — Settlement & Risk

WeLab Bank; Hong Kong; On-site; HKD 201,000 - 357,000; Full time

Benefits offered by this job

Learning stipend

Wellness programs

Flexible time off

Free food & drinks

Open, collaborative office

Job summary

WeLab Bank is seeking a detail-oriented Card Operations professional in Hong Kong to support daily settlement, reconciliation, and risk-focused activities in a fast-moving digital banking environment.

The role covers chargeback handling, fraud monitoring, and compliance with banking regulations, while driving efficiency and scalable controls. Fresh graduates may be considered for junior roles with the right aptitude.

Qualifications

• DSE, Form 7, Associate Degree, Higher Diploma, or above.

Responsibilities

• Support daily card settlement operations and card scheme settlement tasks.
• Handle chargebacks, disputes and fraud alerts; monitor BIN attacks.
• Prepare reports and perform reconciliation to identify settlement discrepancies.
• Ensure compliance with banking regulations and data privacy; document processes.
• Identify and implement process improvements to reduce manual work and risk.

Skills

Card Settlement

Chargeback Handling

Fraud Monitoring

Reconciliation

Reporting

Compliance & Risk

Education

DSE/Form 7/Associate Degree

Tools

AI tools

Job description

WeLab Bank is seeking a detail-oriented Card Operations professional in Hong Kong to support daily settlement, reconciliation, and risk-focused activities in a fast-moving digital banking environment.

The role covers chargeback handling, fraud monitoring, and compliance with banking regulations, while driving efficiency and scalable controls. Fresh graduates may be considered for junior roles with the right aptitude.