Captain / Server - Palm Court

The Langham, Hong Kong; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

The Langham, Hong Kong is seeking a Captain Server to deliver outstanding guest experiences with proactive service and professionalism. You will support daily restaurant operations, assist at the station, and promote current promotions while ensuring accuracy in orders and timeliness.

The role requires strong interpersonal and communication skills, fluency in English, Cantonese and Mandarin, and a willingness to work shifts.

Qualifications

• 1 year relevant hotel/restaurant experience preferred.
• Fresh graduates will be considered.
• Degree holder or certificate in Hospitality Management is an advantage.
• Good command of English, Cantonese and Mandarin.
• Available to work on shift.

Responsibilities

• Deliver excellent experience via proactive interaction with guests to enhance satisfaction.
• Ensure restaurant daily operations are efficient and smooth.
• Prepare and set up the assigned station and maintain cleanliness and readiness of restaurant.
• Assist in order taking, providing recommendations or information on both dishes, beverages and latest promotions and delivering food and beverage.
• Serve food & beverage in a professional and courteous manner and ensure accuracy of orders including menu details.
• Communicate effectively with the kitchen to ensure timely and accurate order delivery.
• Fulfill guest needs and respond promptly to inquiries and special requests.
• Handling VIPs/ special guests' arrivals and guest preferences with care.
• Prepare accurate bill payment & check guest satisfaction.
• Perform other duties as assigned by Department Head / Supervisor.

Skills

Interpersonal skills

Communication skills

English

Cantonese

Mandarin

Shift work

Education

Hospitality Management Degree

Job description

Three MICHELIN Stars – T'ang Court, 2016 – 2026

EarthCheck Certification Master Certificate, 2025

Caring Company Award Advanced Performance, 2004 - 2025

Good MPF Employer Award, 2015 - 2025

Caring EmployerMedal, 2025

The Best of The Best Masterchef – T’ang Court, 2020

Travel+Leisure Best Top 5 Hotels in Hong Kong, 2016

Responsibilities

Deliver excellent experience via proactive interaction with guests to enhance satisfaction

Ensure restaurant daily operations are efficient and smooth

Prepare and set up the assigned station and maintain cleanliness and readiness of restaurant

Assist in order taking, providing recommendations or information on both dishes, beverages and latest promotions and delivering food and beverage

Serve food & beverage in a professional and courteous manner and ensure accuracy of orders including menu details

Communicate effectively with the kitchen to ensure timely and accurate order delivery

Fulfill guest needs and respond promptly to inquiries and special requests

Handling VIPs/ special guests' arrivals and guest preferences with care

Prepare accurate bill payment & check guest satisfaction

Perform other duties as assigned by Department Head / Supervisor

Qualifications

1 year relevant experience in hotel / restaurantwill be preferred, fresh graduates will also be considered

Degree Holder or certificate in Hospitality Management, food and beverage or related disciplines will be an advantage

Passionate, energetic and guest oriented

Strong interpersonal and communication skills

Available to work on shift

With basic Food & Beverage knowledge will be an advantage

With basic knowledge of food safety and hygiene will be an advantage

Good command in English, Cantonese and Mandarin

*Fresh graduates will also be considered.

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Unlock job insights

Your application will include the following questions:

• How many years' experience do you have as a Captain Server?
• What's your expected monthly basic salary?
• Which of the following statements best describes your right to work in Hong Kong?
• Which of the following languages are you fluent in?

Hotel & Accommodation Services 5,001-10,000 employees

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.